- Report: #553536
Complaint Review: Data Depot- DataDepot or DataDepot.biz - Internet
Reported By:
Clark -
Maylene, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Data Depot- DataDepot or DataDepot.biz
6822 22nd Avenue North Suite 284, Saint Petersburg, Internet, United States of America
Phone:
800-555-3282
Web:
www.datadepot.biz
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Data Depot- DataDepot or DataDepot.biz Mailing List False Advertising/Fraud Internet
Several months ago, I purchased a mailing list from Data Depot big mistake as it turned out - they just took my money and never provided the promised information.
Their website listed the data elements they promised and it appeared to be just what I needed. Once I received the mailing list, I found that they had not included the City certainly an important element in a mailing list dont you think? I contacted them several times before finally receiving a response that there must be something wrong with my computer. Absurd it was a data file downloaded from an FTP site. Didnt require any programs to run or anything. I contacted them several more times and they simply refused to respond and they refused to provide a refund.
I then filed a complaint with the Better Business Bureau what a waste of time. Ive come to the conclusion after this and a previous encounter with the BBB that it is not worth the effort and time. Data Depot responded that they dont guarantee the accuracy of the data and I agreed to that when I purchased the mailing list. True, I do understand that they cannot possibly guarantee the accuracy of the data as addresses change fequently in some cases; however, I did not agree to purchase a mailing list totally missing a promissed data element (city).
I then filed a complaint with the State of Florida Division of Consumer Affairs. Data Depot simply refused to respond to them and they closed the file with no action.
1 Updates & Rebuttals
christianne
United States of Americavery happy 1.9% open rate
#2Consumer Comment
Fri, October 26, 2012
We gave Data Depot a shot. Seeing Companies like Constant Contact etcc wont even allow you to send emails. And give you a hard time if you get any complaints. We Sent out 200,000 emails and we received a 1.9%open rate. My manager was very happy and we sold over 15 cars on our first campaign. We have renewd the service for the last 6 months.
Thank You Very Much
