Frdflin Stone
United States of America#2UPDATE Employee
Mon, November 16, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Gemma R.
Las Vegas,#3
Mon, September 14, 2009
Hello,
If
there was some confusion about your subscription, we honestly didn't
mean to inconvenience you in any way. Our goal is not to inconvenience
our customers .The terms and conditions of our offer are very visible
on the order page. Customer service
is our number one priority and we do everything we can to be open with
all of our customers. Of course, mistakes can be made; and if you were
not aware of our terms and conditions in our site, we are happy to
offer you a full refund if you return the unused product back to us. We
have always honored our 60-day guarantee and will continue to do so.
You
can talk to customer support seven days a week. Our U.S.-based help
lines are also staffed each and every day of the week to respond to any
questions you may have both before and after your order. Simply call us
at 888-948-5508 or visit our 24/7 live help at
http://www.dazzlesmilepro.com/contactus.php and we will be happy to
walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Nikki5029
knoxville,#4
Sat, September 12, 2009
On every single report I read about Dazzle White or any of their dirty company sisters, there is a mass e-mail response from the "company" stating that "they are sorry if there was confusion about how the process of ordering works" with them. I almost want to scream even quoting any of the garbage they are responding with. No, there is NO confusion about your company "dazzle white" or which ever company name you are using this week. You are crooks and you know it. No one in their right mind orders a "free trial" offer of whitening gel and thinks to themselves "you know, I'd like to lose weight too, maybe I can also use the same company I am ordering dental products from to oversee my weight loss as well, yeah that sounds like a great idea! Sign me up!" ARE YOU KIDDING ME?? Dont you dare blame this on the consumers for not reading your fine print, which is not even printed anywhere for the consumer to read. This is nothing but robbery, and I for one AM NOT GOING TO SIT HERE AND TAKE IT. I have filed with the BBB, ripoff report, the attorney general, the FTC, and will keep filing reports until the day I die if that is what it takes to put your sorry company out of business. I hope you all know that karma WILL come knocking at your door one day, and I hope you get what you deserve for taking money from honest people whose only fault is that they believed places like CNN.com would not advertise with criminals. You sure taught us all a lesson though, now we are going to teach you one.
Gemma R.
Las Vegas,#5
Sun, September 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,