- Report: #162541
Complaint Review: DealPass.com PremierHealthPlus PassportofFun - Omaha Nebraska
-
Author Confirmed
Why?
DealPass.com PremierHealthPlus PassportofFun
9500 W. Dodge Rd, Omaha, NB 68114 Omaha, 68114 Nebraska, U.S.A.
Phone:
800-313-1757
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DealPass.com, PremierHealthPlus, PassportofFun ripoff lied about how they got my information fraudulent billing refused to reimburse for all the months they stole from me Omaha Nebraska *EDitor's Suggestions on how to get your money back into your bank account!
My gripe is against DealPass.com. But I feel so stupid that I hadn't noticed these charges on my statement before this (it's been going on since June) - Especially since I keep such accurate records - BUT the past few months I've had checks bounce on me and I always have less money than I thought. I'm on disability - so I'm on a STRICT STRICT budget and $15.00 to me is way different than regular working folk! But who would dream this would happen to them?
I noticed these $14.95 charges this month - 2 of them in a row - and since I've been sick with pneumonia and costochandritis - I haven't been doing much grocery shopping so I got suspicious. I went over my statements for the past couple of months and saw other $14.95 charges - For PASSPORTS OF FUN and PREMIER HEALTH PLUS.
I had no idea what or who they were so I called immediately and they kept saying "sorry for any inconvenience we may have caused you" Like robots! These people were very sketchy as to what they were about - no clear cut answers. I finally got the supervisor and the most she'd do for me was reimburse me for the past 2 months. Any more was impossible she said. She agreed to get the tape of the conversation with me saying 'yes' to wanting a free cd player - within 7 to 10 days. I asked for proof of the literature they supposedly sent - a confirmation number or something - and she had none.
I NEVER talk to telemarketers. I have no interest in a Cd player - free or not.
I am on disability and Medicare and Title 19 - so these charges have been and created a terrible hardship on me these past months - Since JUNE! I had to pay over $100 in overdraft fees - which NEVER happens to me - because I'm so diligent in my records - but I'm human too - so I thought I made a mistake and forgot to record a transaction. Why I didn't check my statements right away - I even went to the bank several times about the overdraft charges to try and figure it out!
Anyway - I want to be reimbursed fully - not just for the past few charges and I don't know what to do with these filthy rotten liars. What recourse do I have - and How did they do this to me in the first place? Should I close my bank account now that only has my paltry little disability check?
Also - I don't know how to classify this because I don't know exactly how they 'got' me or even what they're game was - besides ripping people off. I don't believe they have a tape of me - and that could easily be falisified unless you get CSI on the case to do a Voice I.D. :o)
Pam
Bridgeport, Connecticut
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
I noticed these $14.95 charges this month - 2 of them in a row - and since I've been sick with pneumonia and costochandritis - I haven't been doing much grocery shopping so I got suspicious. I went over my statements for the past couple of months and saw other $14.95 charges - For PASSPORTS OF FUN and PREMIER HEALTH PLUS.
I had no idea what or who they were so I called immediately and they kept saying "sorry for any inconvenience we may have caused you" Like robots! These people were very sketchy as to what they were about - no clear cut answers. I finally got the supervisor and the most she'd do for me was reimburse me for the past 2 months. Any more was impossible she said. She agreed to get the tape of the conversation with me saying 'yes' to wanting a free cd player - within 7 to 10 days. I asked for proof of the literature they supposedly sent - a confirmation number or something - and she had none.
I NEVER talk to telemarketers. I have no interest in a Cd player - free or not.
I am on disability and Medicare and Title 19 - so these charges have been and created a terrible hardship on me these past months - Since JUNE! I had to pay over $100 in overdraft fees - which NEVER happens to me - because I'm so diligent in my records - but I'm human too - so I thought I made a mistake and forgot to record a transaction. Why I didn't check my statements right away - I even went to the bank several times about the overdraft charges to try and figure it out!
Anyway - I want to be reimbursed fully - not just for the past few charges and I don't know what to do with these filthy rotten liars. What recourse do I have - and How did they do this to me in the first place? Should I close my bank account now that only has my paltry little disability check?
Also - I don't know how to classify this because I don't know exactly how they 'got' me or even what they're game was - besides ripping people off. I don't believe they have a tape of me - and that could easily be falisified unless you get CSI on the case to do a Voice I.D. :o)
Pam
Bridgeport, Connecticut
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
