We were online and ready on Thursday Nov. 26 at 6pm eastern to buy an early BLACK FRIDAY Xbox1 system from Dell.com. The advertisment claimed a 500g system with an extra controller plus 2 games(Follow4 and Gears of War). We had 2 computers hitting the system at the same time. One got the "offer expired" error at 6:01, the other computer got the system (or so we thought). When the system arrived, it only contained the XBOX1. I have been in the Dell support call queue for 35 minutes now listening to music....we will see if they make this right or not.