;
  • Report:  #349624

Complaint Review: Dell Computer Corporation - Round Rock Texas

Reported By:
- Port Charlotte, Florida,
Submitted:
Updated:

Dell Computer Corporation
One Dell Way Round Rock, 78682 Texas, U.S.A.
Phone:
800-289-3355
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a brand new Dell 1700 Vostro Laptop which was delivered the first week of April 2008. I had issues right out of the box. After a few calls to Dell and also going through reformating the harddrive Dell decided to send me a "New" Harddrive.

When I received a "Refurbished" harddrive I contacted Dell and was told that since I did not ask for the harddrive to be replaced in the first 21 days from purchase they are only obligated to send me a "Refurbished" harddrive. My warrantee expires on 3/30/2009.

My Dell 1700 Vostro is still not running. I have wasted a large amount of money and time purchasing a Dell Computer. I have gone back to using the 4 year old Compaq and 7 year old Gateway for my business. Never had any problems with them; just upgrades on the Gateway. I will never purchase a Dell Computer again!

Theresa

Port Charlotte, Florida

U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//