Jon
Burnsville,#2Author of original report
Mon, February 22, 2010
After 4 phone calls and 2 emails, someone responded to my inquiries and looked into the matter. They did see where the 2 monitors had been returned and was taking steps to make things right. Just the fact that someone actually listened and cared enough to follow up on the matter shows me that Dell does have an interest in customer service. I'm not sure if I would lease again, but that's just me. I will continue to buy Dell products as I have had no problems with them.