- Report: #558708
Complaint Review: Dell - Dell Financial Services - Austin Texas
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Author Confirmed
Why?
Dell - Dell Financial Services
PO Box 81585 Austin, 78708 Texas, United States of America
Phone:
1-800-283-2210
Web:
www.dell.com/dfs
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dell - Dell Financial Services Dell is the worst company ever to do business with- DO NOT BUY FROM THEM Austin, Texas
Dell is the worst company I have ever had to deal with. I purchased my computer in 2003- I have been paying all of my payments on time or ahead of time with the exception of a couple of times when I did not receive a statement from them.
Today, I got my statement for this month and they say I still owe over $1200.00 for a computer that is not worth the box it was sent in 7 years ago. I called them to see if we could come to some kind of arrangement to get me out from under this payment since I have paid thousands of dollars on this computer. I mean, come on, 7 years that is almost 84 months - the money I have paid on this computer could have almost purchased a good used car for my daughter.
That is not the only complaint I have had with Dell- the computer is crap. Since I have had it, it has been put in the shop about 5 times- because the warranty was out. They absolutely suck.
I will never purchase anything else from them. The guy I talked with on the phone told me the only way I could get out from under the computer was to pay the $1231.63 today.
I absolutely hope this horrible experience I have gone thru prevents everyone that may stumble upon this site to purchase from elsewhere.
HP or Toshiba are good brands. I bought my daughter's laptop from them and we have not had any real issues out of it.
