- Report: #823396
Complaint Review: Dell - Austin Texas
Reported By:
Phyllis George -
Earlysville, Virginia, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Dell
PO Box 81585 Austin, 78708 Texas, United States of America
Phone:
1-800-283-2210
Web:
Dell Financial Servicesc/oDFS Customer Care Dept
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dell Dell financial Services Complaining through Collection Dept. I am overdue for a bill I do not owe / or made this purchase Austin, Texas
Received phone call from Dell Collections stating I was late on a charge made on 9/25/10 - I made no charged on that date - this was in the amount of $2187.45 - I stated I purchased ink in Octobrer for which I was never billed, but received the ink at my home in VA. They stated the ink charge on the bill was part of the """""$2187.45 - but the balance of the bill was for something delivered to somebody in Tennessee. I told them I had never ordered any other item other than the ink - they did not use any credit card number - nor did they use my file number with Dell - they said they used my social security number - i never heard of a purchase made with this number so I am denying this $2100.00 purchase and calling it a scam/fraud. I have reported it to the local police Albemarle County Police, 1600 5th St. Suite D.; Charlottesville, VA 434 296 5807 Case #2012-00409 Hopefully you can help me.
1 Updates & Rebuttals
Lonnie
Brookings,Oregon,
United States of America
Dell Financiall Services
#2Consumer Comment
Sun, February 05, 2012
I have had a similar problem with DFS. It went on for two years. I finally filled a complaint with the Attorney General State of Oregon. Within 30 days Dell backed off cleared up my credit report and issued me a written apology.
