James
New York,#2Consumer Suggestion
Tue, July 17, 2007
It is clearly documented here: http://www.delta.com/planning_reservations/special_travel_needs/services_for_children/children_traveling_alone/index.jsp "(kids have been flying alone for over 5 years now)" Wait a minute. Your children have been flying alone for 5 years? OK, well then, if this is true how can you claim to NOT know about the fees? You just got lucky for 5 years? No fees for 5 years? Sorry, this is BS. Also, what are the ages of your children? For a $75 fee, it appears that your son is flying connecting flights AND is somewhat younger. Therefore, I don't understand how he could have been flying alone for 5 years now. Finally, if I'm standing in line trying to catch a flight, I don't need the ticket agent to be carrying on a conversation with some moron on someone else's cell phone. So, as the previous poster asked, why didn't the adult with them simply pay it? Thank God for the Medallion check in lines! Delta certainly has its problems, but uniformed consumers with bogus stories isn't Delta's fault.
Tallulah-phoebe
Beverly Hills,#3Consumer Comment
Mon, July 16, 2007
Regardless of what you were "told" -- the unaccompanied minor fee is clearly explained on both the airline's website AND the information printed on the ticket folder. Written statements ALWAYS take precedence over whatever you were "told." As for not being able to pay the required fee in person, who was there at the airport waiting with (and hopefully supervising) your children? Assuming that this person is an able-bodied adult, why could they not pay the fee and allow you to reimburse them later? Just because you didn't follow the policy, and then refused to correct the situation in the required manner which caused your children to not be able to fly, does NOT make this a rip off.
Tallulah-phoebe
Beverly Hills,#4Consumer Comment
Mon, July 16, 2007
Regardless of what you were "told" -- the unaccompanied minor fee is clearly explained on both the airline's website AND the information printed on the ticket folder. Written statements ALWAYS take precedence over whatever you were "told." As for not being able to pay the required fee in person, who was there at the airport waiting with (and hopefully supervising) your children? Assuming that this person is an able-bodied adult, why could they not pay the fee and allow you to reimburse them later? Just because you didn't follow the policy, and then refused to correct the situation in the required manner which caused your children to not be able to fly, does NOT make this a rip off.
Tallulah-phoebe
Beverly Hills,#5Consumer Comment
Mon, July 16, 2007
Regardless of what you were "told" -- the unaccompanied minor fee is clearly explained on both the airline's website AND the information printed on the ticket folder. Written statements ALWAYS take precedence over whatever you were "told." As for not being able to pay the required fee in person, who was there at the airport waiting with (and hopefully supervising) your children? Assuming that this person is an able-bodied adult, why could they not pay the fee and allow you to reimburse them later? Just because you didn't follow the policy, and then refused to correct the situation in the required manner which caused your children to not be able to fly, does NOT make this a rip off.
Tallulah-phoebe
Beverly Hills,#6Consumer Comment
Mon, July 16, 2007
Regardless of what you were "told" -- the unaccompanied minor fee is clearly explained on both the airline's website AND the information printed on the ticket folder. Written statements ALWAYS take precedence over whatever you were "told." As for not being able to pay the required fee in person, who was there at the airport waiting with (and hopefully supervising) your children? Assuming that this person is an able-bodied adult, why could they not pay the fee and allow you to reimburse them later? Just because you didn't follow the policy, and then refused to correct the situation in the required manner which caused your children to not be able to fly, does NOT make this a rip off.