James
New York,#2Consumer Suggestion
Sun, January 29, 2006
The fact is that you did NOT pay Delta, you paid an intermediary. Furthermore, you did NOT pay for a refundable ticket, you paid for a bulk or contract, non-refundable ticket - and that's precisely what you got. I'm sorry that you were not able to make the trip, apparently for valid reasons. But exactly how are the accident or the heart attack Delta's responsibility ??? So, even if you have a valid claim (which I doubt due to the rules of the ticket) your claim is against the people who took your money. Sorry, you can't transfer the problem to Delta.