- Report: #326064
Complaint Review: Delta Airlines - Nationwide
-
Author Confirmed
Why?
Delta Airlines
P.O. Box 20706 Atlanta, Georgia, 30320-6001 Nationwide, U.S.A.
Phone:
404-4715-2600
Web:
N/A
Categories:
Business Rating:
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Delta Airlines DeltaAirlines changes the unaccompanied minor fee a day AFTER I booked my son... Atlanta Georgia
I booked my son as an UM on Delta on March 31st. On April 1st they changed the UM fee to $100. Unfortunately, I didn't find out until he was already gone, with the $50 to board the plane. Not only was I upset that they changed the fee after I already booked, and signed an agreement to pay the $50, but how was I supposed to get the money to my son, since it's required that you pay it at the airport?
After talking to "customer service" 4 times for a total of 2 hours, their basic response was "we can't do anything"
Screwed. That's what I am. At 14 years old, he really doesn't need any help, , but he can't fly without that fee. A fee that makes the flight twice what I paid. I could have booked any other airline for less than that.
Very Frustrated.
Colleen
Williamsville, New York
U.S.A.
After talking to "customer service" 4 times for a total of 2 hours, their basic response was "we can't do anything"
Screwed. That's what I am. At 14 years old, he really doesn't need any help, , but he can't fly without that fee. A fee that makes the flight twice what I paid. I could have booked any other airline for less than that.
Very Frustrated.
Colleen
Williamsville, New York
U.S.A.
