- Report: #1031332
Complaint Review: Delta Three (iconnecthere.com) - Internet
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Author Not Confirmed
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Delta Three (iconnecthere.com)
www.iconnecthere.com Internet, U.S.A.
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Delta Three (iconnecthere.com) Legally steal your money - WATCH OUT! online scam
When I first signed up PC to Phone calls to Canada and the US were free..now they are not. But the service was good (and cheaper) for international calls so I kept the service and added funds to my account.
The bad part...like most people, I didn't fully read the fine print in the Terms of Agreement. After a short period of time (I can't remember exactly) they clear out your account funds and keep them! Even if you are still actively using the account. This is in the agreed contract so I have only myself to blame.
I believe this bad businees practice. The contract should be modified to extend the time and base it on INACTIVITY. Don't fall into the same trap. Deltathree...change your policy!!!!
Marla
Dixon, California
The bad part...like most people, I didn't fully read the fine print in the Terms of Agreement. After a short period of time (I can't remember exactly) they clear out your account funds and keep them! Even if you are still actively using the account. This is in the agreed contract so I have only myself to blame.
I believe this bad businees practice. The contract should be modified to extend the time and base it on INACTIVITY. Don't fall into the same trap. Deltathree...change your policy!!!!
Marla
Dixon, California
1 Updates & Rebuttals
Paul
New York,New York,
Short time to use???
#2UPDATE Employee
Mon, July 29, 2002
As was indicated in the message from this user, Deltathree places a time limit on the usage period for the accounts. The credit cards have encouraged their merchants to use three months as the limit. Deltathree, in fact, has gone beyond this suggestion and placed a six month time limit of the useage. How can six months (or even three months) be considered a "short period of time"? Deltathree's "Terms of Use" are also quite clear, and contain the following "4. Your iConnectHere account expires six months after the date of your last payment transaction. Any funds remaining in your iConnectHere account upon expiration will be forfeited." The "Terms of Use" are approximately 1,500 words, which is actually fairly short compared to most "Terms of Use" on other sites. As it is clearly indicated, and the period of time is actually quite long, how can this be "bad business practice"?
