- Report: #498405
Complaint Review: Dependable Auto Shippers DAS - Internet
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Dependable Auto Shippers DAS
http://www.dasautoshippers.com/ Internet, United States of America
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Dependable Auto Shippers DAS They took Much longer to deliver the vehicle than promised. The delivery was suppose to be door to door,which never happened. The vehicle had been damaged as well. RIPPED OFF Internet
Dependable auto shippers are a rip-off
Do not use this company.. especially for an international move. It took them 30 day's to pick-up and deliver my vehicle from California to Alberta Canada. The sales department is totally dishonest, I was told from the sales person that it would take approximately 10-14 days for the a door-to-door service and that car would be delivered to Devon.
That never happened, in fact I had to pick the car up in Edmonton, from a bond warehouse which had a $75.00 pick-up fee and a $90.00 daily charge for every day the vehicle sat there. I was not told that little piece of information. I was also under the understanding that DAS was to do all the customs paper work to have the vehicle brought into Canada, as they do advertise making your move simple, not true.
This move was a nightmare, they have no clue with customs paperwork. I don't have the time or the space to write about the nightmare I had at the Washington border and all the running around for 4 hours to get the paperwork once it arrived in Edmonton, so I could get this vehicle picked up right away and not have a huge storage bill. Their driver was supposed to contact me when the vehicle arrived in Edmonton he never did. I got the Edmonton's warehouse #from one of Das customer service agents, and called them myself to check on the arrival I'm glad I did, or it could have taken days or even weeks for me to get a call.
This Company is good at one thing only, and thats taking your money, they have that down pat!!! they do need to change their name to very undependable auto shippers. If you use them expect all kinds of excuses and delays, hidden costs that aren't mentioned, and completely lied to. After all this crap they put me through, the car arrived with damage, and the extra insurance they charge $150.00 for is also a rip-off.I still have not seen any damage compensation.
Do not use this company!!!!
1 Updates & Rebuttals
Das customer care
Mesquite,Texas,
U.S.A.
Wrong company
#2
Tue, September 22, 2009
This report should have been filed against DAS Global Services (www.dasglobalservices.com), and NOT Dependable Auto Shippers.
