- Report: #49428
Complaint Review: Desert Sands Apartments - Phoenix Arizona
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Desert Sands Apartments
Phoenix, Arizona, U.S.A.
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Desert Sands Apts. falsely advertised a nice apartment. They have non-working appliances, and unsafe living conditions. These liars victimized us. Phoenix Arizona
My boyfriend and I moved over 2,000 miles from Pennsylvania to Phoenix. We found the apt. on the internet. It looked great. Affordable rent, pool, spa and near everything we needed. What we got was far from it.
Our apt. smelled like a dead person,the toilet overflowed the first time we flushed, raining feces on the neighbors below. We did not have a functional fridge until the next day because it was leaking a brown fluid. We have no screens in the windows on a second floor apt. My three year old daughter could fall out because the windows are so low. We wouldn't have to worry about opening the windows if the central air we were promised actually worked.
The photo on the internet showed a pool and spa, the pamphlet we recieved also said there was a spa and fitness center. Well guess what? There is no such thing. We went on the internet to find the main office number to complain because they are not listed in any phone book. The first thing we found was this website. Now we are in a spot,we don't have the money to move, and we have only been here a week. I hope we can contact a lawyer tomorrow to see what our rights are. I will definitly check and see if our next apt. is listed on this sight, if we can get out of this horrible place!
Daisy
Phoenix, Arizona
U.S.A.
Our apt. smelled like a dead person,the toilet overflowed the first time we flushed, raining feces on the neighbors below. We did not have a functional fridge until the next day because it was leaking a brown fluid. We have no screens in the windows on a second floor apt. My three year old daughter could fall out because the windows are so low. We wouldn't have to worry about opening the windows if the central air we were promised actually worked.
The photo on the internet showed a pool and spa, the pamphlet we recieved also said there was a spa and fitness center. Well guess what? There is no such thing. We went on the internet to find the main office number to complain because they are not listed in any phone book. The first thing we found was this website. Now we are in a spot,we don't have the money to move, and we have only been here a week. I hope we can contact a lawyer tomorrow to see what our rights are. I will definitly check and see if our next apt. is listed on this sight, if we can get out of this horrible place!
Daisy
Phoenix, Arizona
U.S.A.
1 Updates & Rebuttals
Lakita
Smyrna,Georgia,
U.S.A.
Living Conditions At Hickory Lake Apartment
#2REBUTTAL Individual responds
Tue, June 29, 2004
My son and I moved 376 miles from Mobile, Alabama to Smyrna, Georgia. We found an apartment by verbal advertisement and viewing a demo apartment of an agent. It looked great. Affordable rent, pools, gym and in a remote location. What we got on March 26, 2004 was not what we viewed in February. Our apartment was missing balcony blinds, had roaches sprayed with white paint, the toilet had human mess in it. We did not have a functional stove or dishwasher and still do not have one as of today. We have also notice rodents coming out of the ground at the dumpster, as if they only live in this area. My ten year old son could get bitten by those animals. The demo that the agent showed and the conversation about the complex informed us that the complex was under renovation and there were new cabinet, appliances, tile and carpet in every apartment. Well guess what? There is no such thing. Now we are in a spot,we don't want to live and we have only been here a 3 months. I have contact a lawyer to see what our rights are. I will definitly check and see if our next apartment is listed on this sight, if we can get out of this horrible place!
