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  • Report:  #203122

Complaint Review: Desert Toyota - Tucson Arizona

Reported By:
- Tucson, Arizona,
Submitted:
Updated:

Desert Toyota
7150 East 22nd St Tucson AZ 85701 Tucson, 85708 Arizona, U.S.A.
Phone:
520-296-8535
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
There are many things in this world I can't stand but the one I hate most is buying a new car. My wife needed a new car because she is going back to work and we were a one car family, so on July 25th we popped into Desert Toyota, in Tucson, to check out the 07 Camry.

We took it for a test drive with one of the sales managers and after the test drive we were handed over to a saleswoman to talk some numbers. We explained that we already had financing setup and wanted an OTD price. When they wouldnt give us the price we wanted we started to leave. Of course the first sales manager came running after. Got us back in the showroom with the usual what will it take? He didnt like what we offered and demanded, because it was required by law that we fill out a credit app because of the Patriot Act. Im sitting here in my military uniform and this jack a*s tells me this! Wife got PISSED and demanded he produce the verbiage. Then he had the nerve to ask to see our check, of course we walked. Later that day we purchased a 2006 Outback from Emich Subaru without having to fill out the Required by Patriot Act credit application, outstanding service from all at Emich.

Buyers beware of this SCAM!

James

Tucson, Arizona
U.S.A.


5 Updates & Rebuttals

John

Tucson,
Arizona,
U.S.A.
Desert Toyota insisting on Credit Report and claiming you have poor credit

#2Consumer Suggestion

Fri, October 10, 2008

Desert Toyota will want to do a credit report on their customer and then come back and claim their credit is not as good as they think it is. To prevent this problem from happening, go to www.experian.com and buy your report. When Desert Toyota claims your credit score is 25 - 30% less then what the Experian report claims, show them the Experian report. Desert Toyota refuses to identify the 'source' of where they get their credit reports but do admit it is not from Experian. The purpose of doing an application as they say according to the Patriot Act is to get you into a prefinanced car. It has nothing to do with thr Patriot Act. This is one of many scams that Desert Toyota uses. DON'T BECOME ANOTHER DESERT TOYOTA VICTIM.


John

Tucson,
Arizona,
U.S.A.
Desert Toyota does very nasty hard sales

#3Consumer Comment

Thu, July 10, 2008

If you plan on buying from Desert Toyota, get financing arranged before visiting the dealership. They are known for 'selling' people cars only to call them up later and say they need to come in and sign some papers. When they come in, they might not realize the papers put before them to sign are really a new contract at high interest rates. Desert Toyota also uses the scam of claiming you have a lower credit rating then you really do. They just want to sell but stick you with a higher interest rate. If you do buy from Desert Toyota, find out what the actual retail value of the car is you want to buy. Desert Toyota has a tendency of selling cars above their retail value. If you buy a car from Desert Toyota, stick with your initial sales person. If you don't, there is a good chance the inital sales person gets nothing in commissions. This is a common practice with Desert Toyota.


Jack

Tucson,
Arizona,
U.S.A.
another unsatisfied customer

#4Consumer Comment

Sun, May 18, 2008

I have had similar experiences. My experience was far worst then what you experienced. If you google the name of the General Manager, that should give you a clue. I will never go there again. Our experience so far has been a nightmare.


Jack

Tucson,
Arizona,
U.S.A.
another unsatisfied customer

#5Consumer Comment

Sun, May 18, 2008

I have had similar experiences. My experience was far worst then what you experienced. If you google the name of the General Manager, that should give you a clue. I will never go there again. Our experience so far has been a nightmare.


Jack

Tucson,
Arizona,
U.S.A.
another unsatisfied customer

#6Consumer Comment

Sun, May 18, 2008

I have had similar experiences. My experience was far worst then what you experienced. If you google the name of the General Manager, that should give you a clue. I will never go there again. Our experience so far has been a nightmare.

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