- Report: #1518267
Complaint Review: Dex Hanne -
Reported By:
CKFinance&Accounts -
Hanahan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Dex Hanne
Australia
Web:
www.rockster.com.au
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Dex Hanne Dex Bolt, Rockster.com.au CREDIT CARD FRAUD
Report Attachments
Communications with the customer.
Dex Hanne, AKA Dex Bolt, Owner of Rockster.com.au, made several purchases on our website for digital audio services that we provide. After receiving the orders, Dex opened Credit Card/Unathorized Transaction claims on almost every order, totaling to almost $600USD.
We contacted Dex, who in response claimed it was misunderstanding and that the claims would be closed, and the issue corrected. However, one week after that resonse from Dex,we received 2 more claims opended against, and I can only expect more. If you sell digital products I would make sure to add this person to your blacklist, and I would not reccomend anyone do business with this certified scammer.
Unfortunately our products are digital and cannot be physically returned, we are sending a Cease and Desist to the customer in hopes they will not use the products they didnt pay for. We also may take other legal action if we find that Dex is continuing to use our products after scamming the money back.
1 Updates & Rebuttals
Dex
brisbane,Queensland,
Australia
Incorrect Report
#2REBUTTAL Owner of company
Wed, June 01, 2022
These guys were contacted, they had chargebacks as there merchent was flagged by our Bank that it was classed as fraud, hense why the chargebacks happened, we didn't start the chargebacks the bank did due to risk they have not contacted us back at all regarding this, Posting Private numbers online that is illegal under Australia law & Slander they are welcome to contact us to repair this issue.
