Report: #1249653

Complaint Review: Diamond Resorts International - Nationwide

1 Updates & Rebuttals

Reported By:

chuck - Augusta, Georgia, USA

Submitted:

Updated:

Author Confirmed

Why?

Diamond Resorts International

Nationwide, USA

Phone:

1-877-374-2582

Web:

diamondresorts.com

Categories:

Resorts

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Diamond Resorts International When i purchased y Diamond Resorts Timeshare, it was transferred over from Mystic Dunes Resort. I was told that the maintenance fees would not be due during 2015 since i was purchasing in June, however, i received a bill in the mail on 19 Sep for a $2900 due on 1 Sep, this is not what i was told at the time of purchase. I was told that since i already paid maintenance fees under Mystic Dunes for the year, i would not have to pay twice, that was a LIE! I was also told that i could use my Barclay Mastercard to pay for my maintenance fees, The lies that are being told by Diamond Resorts International has got to be against the law, and i cannot imagine that i am the only one. Mystic Dunes/Diamond Resorts Florida

*General Comment: I understand how you feel.

06:17 PM	Diamond Resorts International When i purchased y Diamond Resorts Timeshare, it was transferred over from Mystic Dunes Resort. I was told that the maintenance fees would not be due during 2015 since i was purchasing in June, however, i received a bill in the mail on 19 Sep for a $2900 due on 1 Sep, this is not what i was told at the time of purchase. I was told that since i already paid maintenance fees under Mystic Dunes for the year, i would not have to pay twice, that was a LIE! I was also told that i could use my Barclay Mastercard to pay for my maintenance fees, when i called Diamond Resort and asked them about this, they said they do not have a process for allowing you to pay your maintenance fees with points earned from your Barclay Mastercard. In addition to this, in January they are going to bill be for another $2900, if not more, for maintenance fees, that would be more than $6000 in maintenance fees within 4 months. The lies that are being told by Diamond Resorts International has got to be against the law, and i cannot imagine that i am the only one. Mystic Dunes/Diamond Resorts Florida

06:17 PM

Diamond Resorts International When i purchased y Diamond Resorts Timeshare, it was transferred over from Mystic Dunes Resort. I was told that the maintenance fees would not be due during 2015 since i was purchasing in June, however, i received a bill in the mail on 19 Sep for a $2900 due on 1 Sep, this is not what i was told at the time of purchase. I was told that since i already paid maintenance fees under Mystic Dunes for the year, i would not have to pay twice, that was a LIE! I was also told that i could use my Barclay Mastercard to pay for my maintenance fees, when i called Diamond Resort and asked them about this, they said they do not have a process for allowing you to pay your maintenance fees with points earned from your Barclay Mastercard. In addition to this, in January they are going to bill be for another $2900, if not more, for maintenance fees, that would be more than $6000 in maintenance fees within 4 months. The lies that are being told by Diamond Resorts International has got to be against the law, and i cannot imagine that i am the only one. Mystic Dunes/Diamond Resorts Florida

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1 Updates & Rebuttals

Johns Problems

LOUISVILLE,
Kentucky,
USA

I understand how you feel.

#2General Comment

Sat, July 23, 2016

I know what you mean, what a joke DRI is. It's like going to an auto dealer and getting pushed into buying a car you really would like to have but can't afford. You don't realize all that it takes to get this loan to buy the car. Plus you are charged every year for the car whether you use it or not. But wait, it gets even better... When you do what to use the timeshare it costs you around a $1000 for it.

I rue the day I bought into this. I will have to put it all down one day but I too have spent around $30,000 and am paying yearly for it also.

I would have to save my points for 4 or 5 years to buy one week vacation at one of their resorts at $1000 a year maintenance fees. And don't forget to roll the points over every year or you loose them.

Plus, when you get to the resort you have to sit in on one of their sales meetings to get sold another timeshare. Sure, just keep saying NO, NO, NO. You might get out of there in about 2 hours.

Don't get me started. I've been dealing with them for about 10 years now. Not happy...

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