Tenorman
New Jersey,#2Consumer Comment
Mon, July 15, 2013
I see that there are many negative comments on here about Diamonds International. i think it goes without saying, that any business as big s they are will end up with negative comments and the other millions of happy people dont go online because they just buy and remain happy.
I wanted to share my GREAT experience with Diamonds International. I too went to the shopping talk on my cruise line and ended up buying some pieces. I bought tanzanite and a crown of light diamond ring. I took both to GIA gemologist here at home to be appraised and the value on each was far more than I paid. I didnt tell the appraiser that they were from a cruise. I only told him what I paid after I got his opinions and appraisals. Essentially he told me I paid $7400 less than my 2 pieces were worth. I couldnt be happier and will save as much as I can and start buying for investment while on cruises and will shop with Diamonds International specifically again.
They are clearly the biggest stores out there(Ive been almost everywhere in the caribbean) so the fact that there are only a dozen or so bad comments on a sote that must have MILLIONS of transctions a year speaks louder than these couple bad things I would say.
Jennifer
RAPID CITY,#3Author of original report
Mon, March 18, 2013
I wish there was a way to let people get in touch with me easily about this matter, as it is nearly impossible to give proper advice on a forum such as this. But I can tell you....you can win. There are a few people who have found my posts in other websites similar to this which include my email addy and I have helped them get a refund too. Don't give up hope!!! If you are resourceful you can always get a hold of jhix and ask anything you would like if you use rap midco net and add some dots.
Good luck to you all and I hope you get your money back too! I can tell you I fought from Nov 2011 until June 2012. It was a hard dirty fight. Use whatever you have to get what you want.
aqua14
United States of America#4Consumer Comment
Sun, February 17, 2013
I am in the similar situation and I have been communicating with DI for the last 7 weeks with no resolution. DI is unethical and can not be trusted. I just filed a report on (((link redacted))) and I'm searching for any news channels that would do a story to expose their scam. Please join me by sending complaints to news channels. Thank you and good luck!
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
ALEXANDER
PORT ST LUCIE,#5Consumer Suggestion
Tue, September 25, 2012
For people who have a problem with Diamonds International may I suggest you send your "problem" to
Jo-Ann and she will take up your case for a fee of $100 YES $100!!
She took my case on with DI after a $10,000 "Crown of Light" diamond just fell out of its setting as it was poorly set.
She won a full refund and the cost of a specialist expert to review the setting for $400. I would suggest that you contact her right away if you have problems with Diamonds Internation.
Jo-Ann Sperano
Mediation Specialist/Paralegal
Jewelers Vigilance Committee
25 W. 45th Street Suite 1406
New York, NY 10036
212 997 2002
F: 212 997 9148
Good luck, Alexander
ALEXANDER
PORT ST LUCIE,#6Consumer Suggestion
Tue, September 25, 2012
For people who have a problem with Diamonds International may I suggest you send your "problem" to Jo-Ann and she will take up your case for a fee of $100 YES $100!!
She took my case on with DI after a $10,000 "Crown of Light" diamond just fell out of its setting as it was poorly set.
She won a full refund and the cost of a specialist expert to review the setting for $400. I would suggest that you contact her right away if you have problems with Diamonds Internation.
Jo-Ann Sperano
Mediation Specialist/Paralegal
Jewelers Vigilance Committee
25 W. 45th Street Suite 1406
New York, NY 10036
212 997 2002
F: 212 997 9148
Good luck, Alexander
Jennifer
RAPID CITY,#7Author of original report
Thu, January 19, 2012
I am still in the process of fighting DI. It is a long hard battle but I will not give up. I will be happy to share my info with you if you would like to send me contact info at jhix(at)rap(dot)midco(dot)net. I want to share any potentially helpful information.
Jennifer
RAPID CITY,#8Author of original report
Thu, January 19, 2012
I am still in the process of fighting DI. I would be happy to discuss it further, you can send me your contact information at [email protected] and I will discuss it with you or anyone else who wants to discuss it. I know through hours and days and weeks of research I have information that may be valuable to you. I hope all goes well, we are dealing with the devil, I can say that!
Jimmy
United States of America#9Consumer Comment
Thu, January 19, 2012
Hi Jennifer,
I was on-board the Norwegian Sky and I attended a shopping presentation and the presenter sold us the idea that tanzanites are so rare and the deals from Diamonds International is so great and if I were to buy a tanzanite from them, it would easily appraised double. He also promised me on more than one occasion that if the appraised value turns out to be lower and as long as I fill in a "shopper's guarantee" form, I would be able to return my item for a full refund or the ship will buy it back.
I ended up spending USD $18,804 on a tanzanite that is supposed to be perfect in every way, but when I brought it back home and appraised it, 3 ratings were lower, at the same time, I noticed that the "cut" rating is missing all together on the certificate DI gave me. My appraiser from Chicago appraise the stone for $17000 but he told me if I were to sell the stone to a jeweler here in town, they would likely only pay me only $3000 because a jeweler can easily buy the same stone at wholesale for $11,000 and there is no reason to buy from a someone off the street.
I believe I am a victim of a "jewelry investment scam", misrepresentation, and fraud, perpetrated by both PPI Group and Diamonds International. PPI Group sends "sale experts' to cruise lines and lie to new cruise goer to give them a false sense of security when shopping on ports, then recommends them companies like DI who is willing to sell inferior product at high prices by misrepresenting their values.
I have tried to work with PPI and DI and they obviously will not take the stone back, I tried to work with MasterCard but they said that in all likelihood my chargeback attempt will fail. I really don't know what to do, were you able to get your money back?
Thanks,
James