;
  • Report:  #535953

Complaint Review: Digital River Gmbh - Eden Prairie Minnesota

Reported By:
cayennejim - Jordan, Minnesota, USA
Submitted:
Updated:

Digital River Gmbh
Eden Prairie, Minnesota, United States of America
Phone:
952-253-1234
Web:
www.digitalriver.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Digital River is a marketing company for TuneUp Utilities and many other software manufacturers. I responded to a email from Digital River for a upgrade for 2010 TuneUp Utilities. It came as a download. After downloading, it turned out to be only a 30 day trial version. Totally deceptive ad. Trial versions are free and I paid for a upgrade.

Digital River customer service is a waste for time. 952-253-1234 They will give you the runaround and ultimately refuse to help. 

TuneUp Utilities customer service 1-312-962-9996 will not answer. Just a recorded message for you to leave your phone number....and they will never get back to you!

It was totally my fault. I failed to read the negative reports and there were many. So buyer beware. Buy your software in CD form from a local store. Do not buy from Digital River. You will only donate your hard earned dollars to a company that does not deserve it. 


1 Updates & Rebuttals

cayennejim

Jordan,
Minnesota,
USA
Tune Up Utilities update

#2Author of original report

Thu, December 10, 2009

In my report, I made mention that Tune Up Utilities will never call back. Well miracles can happen. They did call back albeit 7 days later, but non the less they did call and gave me a solution to my problem.
I give Tune Up credit for trying to help...
Digital River still has done nothing to help.  
Cayennejim

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//