- Report: #982298
Complaint Review: Digital River - Internet
Reported By:
Grizzly -
Boca Raton, Florida, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Digital River
165 Dascomb Road U-Y, Andover, Massachusetts 01810 Internet, United States of America
Phone:
Web:
www.digitalriver.com/nuance/cs
Categories:
Business Rating:
(0)
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Digital River Nuance Billed me even after I told them I did not want to go through with the purchase and after they had quietly doubled the price Internet
WARNING! In my recent experience - I strongly urge that you DO NOT BUY from Digital River! I'm absolutely appalled at the disgusting (some others might even say Fraudulent) way these people do business. The Nuance/Digital River online sales person purposefully billed my CC after I told him/her to cancel the sale PRIOR to paying, but just after inputting my CC #. The salesperson immediately billed my card and quickly ended the online process saying it was a customer service issue now. I contacted Customer Service within 5 minutes (not an easy feat since they evidently make it difficult to find the #) who told me, emphatically, that I would not be billed and even gave me a "special number" to use to show it had been handled. Of course, the Nuance product arrived today at OVER 2X (DOUBLE) the price that I eventually paid on Amazon.I now have to go stand in line at the Post Office to return the Nuance product to Digital River and only hope that Digital River will refund my money. Somehow, I have my doubts. IMO - STAY AWAY from Digital River! Please take a moment and read the Blogs. Digital River is, evidently, quite prominent in making a lot of people extremely unhappy purchasers!
I WILL NEVER BUY ANY PRODUCT FROM DIGITAL RIVER. NEVER. i STRONGLY SUGGEST THAT YOU PLEASE CONSIDER MY AWFUL EXPERIENCE and so many more of those on the Blogs...RUN!
I WILL NEVER BUY ANY PRODUCT FROM DIGITAL RIVER. NEVER. i STRONGLY SUGGEST THAT YOU PLEASE CONSIDER MY AWFUL EXPERIENCE and so many more of those on the Blogs...RUN!
