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  • Report:  #146263

Complaint Review: DigitalNow.tv - Wilmington Delaware

Reported By:
- Ypsilanti, Michigan,
Submitted:
Updated:

DigitalNow.tv
3501 Silverside Road, 206 Naamans Building Wilmington, 19810 Delaware, U.S.A.
Phone:
888-411-2791
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a 42" Plasma TV from DigitalNow.tv and sent them a $300 deposit March 2005. They did not deliver and they did not return my deposit.

The refund check that DigitalNow.tv sent me for the system that their company could not deliver was returned to me for "insufficient funds". DigitalNow.tv promised to send me a cashier's check for the amount due. Now they won't answer their phones or respond to emails.

I incurred about $100 in banking fees from the cascading effect of their check being bad. First the bank charges me $30 for submitting a bad check and then $29 for each of my checks that did not clear because the money was not there. It took the bank 10 business days to figure out that the check was bad. By then I assumed the check was good.

Buyer beware!

Horace

Ypsilanti, Michigan
U.S.A.


5 Updates & Rebuttals

Gerald

Lincoln,
Nebraska,
U.S.A.
This might help

#2Consumer Comment

Sun, August 14, 2005

I truly don't know what may come of this, but I'm wondering if you can file a complaint with the Attorney General of your state, if not maybe the Attorney General of the state that this business is operating out of, don't know what may happen until you try, I know back a few years ago I had used all my opions against a car dealership here where I live, because he sold me a car that I had clearly ask him if the car had been in any accidents he told me no, when I contacted the previous dealership that had the car before he did they told me that it had been, and they sold it to him at a lower cost because it had been in a accident and they sent me the report, well I file a complaint with the Attorney General office and they investigated it with the proof that I had against the dealer, and I won, the dealer was odered to pay me so much money back, hope that this could help in this situation.


Terri

Rochester,
New York,
U.S.A.
Let Get them

#3REBUTTAL Individual responds

Thu, August 11, 2005

I am so tired of reading all the complaints about DigitalNOw I really want to get these people because they are just taking advantage of people and this is dead wrong we need to all get together and file a lawsuit against them and get them out of dead wrong business if anyone read these post they should listen to them and tell anyone you know, if anyone has any idea please contact me at [email protected]. I am so ready to end this nightmare. How do I is my question? Help me get them!!!


Bernard

Norfolk,
New York,
U.S.A.
get in touch

#4Consumer Suggestion

Wed, July 13, 2005

get in touch with me..we can get even more done together.also we mite find more people who this has happen too.also we can combine info.have some info that we need to talk about.


Horace

Ypsilanti,
Michigan,
U.S.A.
Where is my money if you care so much? I will get RipOff Revenge!

#5Author of original report

Thu, June 30, 2005

According to Niel from DigitalNow.tv customer service department in a telephone conversation there were about 50 customers that did not get delivery this year because DigitalNow.tv does not actually have the inventory in stock. I can understand their problem with suppliers, but DigitalNow.tv STOLE $300 from me. DigitalNow.tv sent me a bad check for a refund. I have that check and perhaps I should post it on the Internet. Bad checks are illegal and I have the original evidence and the contract. I will take more action than just bad press on the Internet. I have found two other customers so far and the list will grow. How dare DigitalNow mention customer service unless customer service means rip-off the customer. I will get RipOff Revenge!


David

Wilmington,
Delaware,
U.S.A.
Cutomer Relations

#6UPDATE Employee

Sat, June 18, 2005

We here at Digitalnow.tv pride ourselves in customer service. We cannot deny that we have had a small number of customers that had a less than perfect experience with our service. However, we assure you that we provide products that satisfy many customers whom also refer their family and friends. In todays world it's unfortunate that companies cannot please 100% of their customers a 100% of the time.

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