- Report: #969503
Complaint Review: DINODIRECT - Internet
Reported By:
wishiwasrich -
Atlanta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
DINODIRECT
Internet, United States of America
Phone:
Web:
www.dinodirect.com
Categories:
Business Rating:
(0)
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DINODIRECT DINO DIRECT Item ordered never delivered / poor customer service Internet
I am a first time and last time Dino Direct customer. My item (office seat cushion) did not arrive after 3 weeks. I have tried unsuccessfully to contact someone at DINO DIRECT. Please do not waste your time or money with these incompetent peddlers.
1 Updates & Rebuttals
Asce
California,United States of America
We will help you
#2UPDATE Employee
Fri, November 16, 2012
Dear customer,
We do feel sorry about the inconvenience we caused to you. From the message we can find that you are a valued customer in our company since this is not your first time to purchase from our company. As you know, the item will be shipped out after 3-5 business preparation time. The shipping time from China to U.S.A is about 7-14 business days as usual. But it maybe delayed by the unpredictable reasons such as the weather or other situations. And the missing time is 30 days.
Please leave your order number (xxxxxx-DD) or contact us by the following ways:
Email:[email protected].
Livehelp: http://www.dinodirect.com/customerhelp/?customtype=2. We will refund you. Have a nice day!
Regards,
Dinodirect
