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  • Report:  #8419

Complaint Review: Direct Merchants Bank - Tulsa Oklahoma

Reported By:
- chicago, IL,
Submitted:
Updated:

Direct Merchants Bank
P.O. Box 21550 Tulsa, 74121-1550 Oklahoma, U.S.A.
Phone:
1-800-379-7999
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
get phone calls even before payment is due so would make payments on phone it was always more then the minume amount due

think I would be caught up with them.

Next thing I know without using credit card would be over the limit I just recieved a bill today that is due in December 21.2001 with a over the limit fee from October

In November I recived a bill my previous bill in oct was $3206.71 was over the limit by 206.71 I made a payment in Oct showing $161.00 in November my balance was $3136.11 for November I paid $316.00 by phone $6.00 was for paying by phone

November 15th I asked when payed it why is it so much higher from last month payed $161.00 didnt charge anything they told me late payments and over the limit fees.

They dont bother to tell you miminum payment does not inclued finace charge I wish I would have been able to check how far back they been doing this but wife just gets bills and was paying them not paying attention.

From the ones I do have there is always another late fee of 2 months ago on credit card which happens to bring you over the limit so when make miminum payment even tho on time get stuck with late fee also which is $29.00

Eric, Chicago,IL


1 Updates & Rebuttals

#20

Fri, November 30, 2001

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