- Report: #55704
Complaint Review: Direct One LLC - ? California
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Author Not Confirmed
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Direct One LLC
Direct One, LLC ?, California, U.S.A.
Phone:
800-665-5276
Web:
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Direct One, LLC victimized many consumers California
Recently I received a charge on my debit card from a "Direct One, LLC" for $61.02; of course I had no idea who this was so I did some searching on the internet. The first thing I found was this site (rippoffreport.com) and that the same thing has happened to many others! And for at least one of you, it was the same exact amount as my charge was. And the story is pretty much the same, I called the 1-800# and was told they did not have an account in my name and that they could look it up by credit card. I refused to give them my credit card, and they magically found my account. And they even knew my previous last name and previous address - scary.
They say that I responded to an email offer authorizing them to charge my account, but through another site that I was purchasing something from (vistaprint). So I asked them to tell me my email address if they so called sent me an email. They couldn't.
Needless to say, they claim I should see a credit on my account in the next couple weeks. If not, I'll keep hounding them or go to the attorney general's office and file a formal complaint.
I'm glad I caught this right away - this is a reason that EVERYONE should check their credit card and checking account statements regularly!
Colleen
Lansing, Michigan
U.S.A.
They say that I responded to an email offer authorizing them to charge my account, but through another site that I was purchasing something from (vistaprint). So I asked them to tell me my email address if they so called sent me an email. They couldn't.
Needless to say, they claim I should see a credit on my account in the next couple weeks. If not, I'll keep hounding them or go to the attorney general's office and file a formal complaint.
I'm glad I caught this right away - this is a reason that EVERYONE should check their credit card and checking account statements regularly!
Colleen
Lansing, Michigan
U.S.A.
1 Updates & Rebuttals
Stephanie
Charleston,West Virginia,
U.S.A.
how to get a "supervisor" on phone to get more credit.
#2Consumer Suggestion
Mon, May 12, 2003
In order to get a supervisor if the customer service representative can't assist...state that you have been waiting for a call back from a supervisor from the previous shift, or at least over an hour. Then they come to the phone and might give you more credit that only they are authorized to give. In the a.m say you are waiting since the previous pm, in the pm say you are waiting since the a.m.
