- Report: #218618
Complaint Review: Direct TV Inc. - Phoneix Arizona
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Author Confirmed
Why?
Direct TV Inc.
directtv.com Phoneix, 85062 Arizona, U.S.A.
Phone:
800-531-5000
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Direct TV rip off the elderly, entice elderly into contracts with false promises they don't keep! Phoneix Arizona
May '06 I was told via a phone represeative of Direct TV that I was entitled to a$5.00 a month
credit. I received the credit from May 'o6 through September '06. September I received a letter from Mr. Johnson, Customer Service Manager. He states I was given the credits in error.He further stated my next bill would include the reinbursement of the charges and gave me a free movie coupon. I would not of entered a contract if I had not been told the "real deal." Now I'm in the contract they are changing the agreement.
When I called to talk personally with Mr. Johnson, I was told he dosen't have a phone and I would have to write him, the address is in Colorado. As of this date I have not heard from him. I know that if I pay the amount they are billing me, I would be accpting the additional charges but, if I don't make my payment they will disconnect the cable and bill me for not fulfilling my contract...
Judy
OKAY, Oklahoma
U.S.A.
credit. I received the credit from May 'o6 through September '06. September I received a letter from Mr. Johnson, Customer Service Manager. He states I was given the credits in error.He further stated my next bill would include the reinbursement of the charges and gave me a free movie coupon. I would not of entered a contract if I had not been told the "real deal." Now I'm in the contract they are changing the agreement.
When I called to talk personally with Mr. Johnson, I was told he dosen't have a phone and I would have to write him, the address is in Colorado. As of this date I have not heard from him. I know that if I pay the amount they are billing me, I would be accpting the additional charges but, if I don't make my payment they will disconnect the cable and bill me for not fulfilling my contract...
Judy
OKAY, Oklahoma
U.S.A.
