We have been Direct Tv customers for over seven years. About a year ago I called and asked about the specials being offered to new customers and was offered HD TV box's with Genie and several movie channels and was told that NFL network was included but it would be better to wait as the season was almost over and was told they noted my account. I called a few weeks ago and they informed me that they never said that and basiclly called me a liar. I asked if they kept recordings and they replied yes but they would not be able to obtain it. Now I'm roped into a two year contract and they refuse to follow thru with the deal I signed up for. I want to find another provider as I do not appreciate being called a liar!!