- Report: #57593
Complaint Review: DirectOne - Santa Ana California
-
Author Not Confirmed
Why?
DirectOne
1820 E. First St., Ste 440 Santa Ana, 92711 California, U.S.A.
Phone:
800-665-5276
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DirectOne fraudulent billing ripoff Santa Ana California
DirectOne, LLC ripoff unauthorized, fraudulent billing--deceptive company victimized many consumers Santa Ana California .....
I discovered an unauthorized "purchase" on my last charge card statement, in the amount of $61.02. When I called my charge card bank, they could only identify Direct One, LLC as a telecommunications company.
I decided to try finding it on the web and actually found the "Rip-Off" site and also "thecomplainstation.com" by chance and discovered that many others have been scammed by Direct One, LLC in much the same way.
By reading several complaints, I was able to get the 800 number and tried calling, but could not wait for such long periods of time. I will continue to try at various times of the day.
I am contesting the purchase with my charge card bank as well as filing this report. If the is a class action of any kind, I want to be a part of that. I am only expecting to get a refund and a promise that there will be no further billing. But I am also discouraged when I read about the terrible customer service that many have experienced.
John
Perrysburg, Ohio
U.S.A.
I discovered an unauthorized "purchase" on my last charge card statement, in the amount of $61.02. When I called my charge card bank, they could only identify Direct One, LLC as a telecommunications company.
I decided to try finding it on the web and actually found the "Rip-Off" site and also "thecomplainstation.com" by chance and discovered that many others have been scammed by Direct One, LLC in much the same way.
By reading several complaints, I was able to get the 800 number and tried calling, but could not wait for such long periods of time. I will continue to try at various times of the day.
I am contesting the purchase with my charge card bank as well as filing this report. If the is a class action of any kind, I want to be a part of that. I am only expecting to get a refund and a promise that there will be no further billing. But I am also discouraged when I read about the terrible customer service that many have experienced.
John
Perrysburg, Ohio
U.S.A.
