- Report: #1355767
Complaint Review: Directv - Internet
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Why?
Directv
Internet, USA
Web:
Directv.com
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Directv How can Directv still be in business?? Phoenix Internet
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Directv is saying I didn't return their DVR and has been trying to charge me for it . I did mail it. Well day before yesterday I was approached by a young man saying he could save me money on my bill and said he was from Dish. I have Dish and the price is high but I am happy with them. So save me money stay with same company GREAT. He later told me that Dish and Directv were now the same. He said "Dish and Directv are now the same" exact words!!! Ok I believed him because once I spoke to a person from a number I always use to pay bill ,upgrade or whatever , and he tried to convince me to switch to Directv. Ok they came latter that day and put the satellite on the house. They scratched the top of my mothers dresser moving a t.v. Pretty bad. And I didn't get local channels. I was told it may take a few hours.... after watching some crap i got a error screen saying I need to refresh. I didn't have a account number so couldn't create a account. I called Directv and they wanted $326.. I had a few choice words for her which I shouldn't have said but. He straight out lied to me took $50 knowing he tricked me all with a smile on his face. In a text he said "its tv ,it's all the same". I have much more to say. They want me to mail their property back so they can say I didn't mail it again and charge me $300 plus again. STAY AWAY FROM DIRECTV.
3 Updates & Rebuttals
Nit picker
#2Author of original report
Mon, February 13, 2017
You must be a directv fan. Sorry maybe I should say SATELLITE DISH but that's not the issue it's what directv is doing. It's not my choice of words here Jim.
What
#3Author of original report
Mon, February 13, 2017
Are you saying I am in the wrong? And like before I can't get a receipt because I am not paying for the shipping of the equipment . But yes I will return it but check on my options. I am just so pissed with Directv and what they have gotten away with. With the satellites placement that not the problem it's the cable wasn't screwed on and see where the satellite is just placed in that base or post or whatever you want to call it, and it's not secured . You could just pick the dish up..
Jim
USAWrong On All Parts
#4Consumer Comment
Mon, February 13, 2017
First off, they put the ANTENNA on the roof! The satelite us out in space in a geosynchronos orbit! Secondly, it's their equipment and yes, you need to send it back but do so ONLY with it being insured and return receipt requested.
