Mommy Of 2
Lavalette,#2Consumer Comment
Sat, December 20, 2008
that special component is not available to certain customers in certain neighborhoods. it is something that the ordering system will automatically generate from time to time and there is no way that we can order them for our customers. yes, i am a directv employee. the tech's love to tell customers about this and it's not something that we can just get which causes the customers who don't have it to get very upset. tech's should not mention this if it's not there because we can't control who gets it as i stated, it's system generated. you can go to best buy or somewhere and purchase one if you want it that bad.