- Report: #1329194
Complaint Review: Directv - Nationwide
Reported By:
Punkin -
Lancaster, South Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Directv
Nationwide, USA
Phone:
18005315000
Web:
Directvl.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Directv Direct tv took 555.41 out of my acct. without my approval Lancaster SC
Direct tv stole 555.41 out of my acount withou my authorization spoke with someone on 9/14/2016 to call me back on friday 9/16/2016 after 2;00 pm and I will talk with them about my acc and 12:00am 9/15 555.41 had been withdrawed from my acc from directtv called them and spoke with someone about the withdrawal and she got loud and rule with me she told me that they can go into my account and get their money whenever they can after an few words I was mad and hung up phone called my bank t 9:00 am and desputed the with drawal of my account and still waiting on something from my bank.my acct. went into the negative because of this did not have that amount in my account and my water bill check and insurance check was all inf funds in my account and now I am stuck with these funds because of directv.
2 Updates & Rebuttals
James
guthrie,Oklahoma,
USA
One sided
#2General Comment
Tue, October 18, 2016
Your story seems to be lacking some information from you. You know were you paid up, you were 4 months behind in paying your bill or you broke your contract with them.
So I'm guessing the latter is what happened in your case. Nothing is really for free and you have to understand this. You have to either run the course of the contract or paid the early termination charges.
The only thing in your favor is Directv was sued by all 50 State Attorney Genral's Offices. For this they have to give you a 15 day notice before they charge your card or bank. This probably wont help you because they will just reverse the charges. Then come back and send you the 15 day notice and recharge your account.
If you don't fully understand what your getting yourself into. Then maybe people shouldn't be signing any contract.
You do realize that when called in to cancel your account. The CSR told you that you were going to be charge for breaking your contract with them. So that's when they gave you your 15 day notice.
Good luck.
Report Attachments
Tyg
Pahrump,Nevada,
USA
Yes you DID!!!
#3General Comment
Tue, September 20, 2016
Remember when YOU signed the original paperwork that was your contract? When YOU signed that paperwork, that you did not read, YOU gave them EXPRESS PERMISSION to remove ANY AMOUNT OWED from the ACTIVE card you had on file.!!! If YOU didnt sign the contract but instead helped someone by helping pay thier bill then YOUR card is on file as the last card and that is what is withdrawn from. At that point the person whos bill YOU paid must be the one to collect from as THEY had the obligation to inform YOU that your card would be on file.
