Dirtycarscrewedme
aNTIOCG,#2Author of original report
Tue, December 08, 2009
Satisfied Customer!
United States of America#3Consumer Comment
Fri, December 04, 2009
Like Tammy, I found this website through Google. I have been to Dirty Car several times and never had a bad experience. Sounds like 'Dirtycarscrewedme' is only interested in seeing his name in print because he likes to complain, but when the OWNER offers to make it right, he backs off.
Tammy
Antioch,#4REBUTTAL Owner of company
Mon, September 28, 2009
Please come by Dirty Car Car wash on Bell Rd and I will do whatever it takes to make you happy.
If this did happen I am sorry and I am offering to fix it. I am the detailer now and have been for some time now. I have never had one complaint, redo, or frown.
I consider myself a professional detailer offering everything from spot removal to wetsanding minor scratches, removing orange peel from the paint to allow for that show car finish. Please allow me the chance to show you Dirty Car puts out the BEST detail you can find in Middle TN.
Ask for Tammy 615-366-3478
Dirtycarscrewedme
aNTIOCG,#5Author of original report
Sun, June 14, 2009
Tammy, Thank you for the offer to bring my car back and have it done right. When I posted this complaint I did not return to this site until now. I see that you have tried to make it right and that is appreciated it but I am content to keep my distance from your establishment. I will consider the $60.00 dollars I lost as "Stupid Tax". I have learned from my mistake. I have looked at a few of the other complaints about "dirty car" on here and contrary to "peter" from Alabama's claims. None of them were posted by me. I am sure Rip Off report keeps logs of everyone who posts for just such a situation so your contention Peter, that I am trying to get money from THEM does not hold water and can be PROVED so go be passive aggressive on some other post...
Dirtycarscrewedme
aNTIOCG,#6Author of original report
Sun, June 14, 2009
Tammy, Thank you for the offer to bring my car back and have it done right. When I posted this complaint I did not return to this site until now. I see that you have tried to make it right and that is appreciated it but I am content to keep my distance from your establishment. I will consider the $60.00 dollars I lost as "Stupid Tax". I have learned from my mistake. I have looked at a few of the other complaints about "dirty car" on here and contrary to "peter" from Alabama's claims. None of them were posted by me. I am sure Rip Off report keeps logs of everyone who posts for just such a situation so your contention Peter, that I am trying to get money from THEM does not hold water and can be PROVED so go be passive aggressive on some other post...
Dirtycarscrewedme
aNTIOCG,#7Author of original report
Sun, June 14, 2009
Tammy, Thank you for the offer to bring my car back and have it done right. When I posted this complaint I did not return to this site until now. I see that you have tried to make it right and that is appreciated it but I am content to keep my distance from your establishment. I will consider the $60.00 dollars I lost as "Stupid Tax". I have learned from my mistake. I have looked at a few of the other complaints about "dirty car" on here and contrary to "peter" from Alabama's claims. None of them were posted by me. I am sure Rip Off report keeps logs of everyone who posts for just such a situation so your contention Peter, that I am trying to get money from THEM does not hold water and can be PROVED so go be passive aggressive on some other post...
Dirtycarscrewedme
aNTIOCG,#8Author of original report
Sun, June 14, 2009
Tammy, Thank you for the offer to bring my car back and have it done right. When I posted this complaint I did not return to this site until now. I see that you have tried to make it right and that is appreciated it but I am content to keep my distance from your establishment. I will consider the $60.00 dollars I lost as "Stupid Tax". I have learned from my mistake. I have looked at a few of the other complaints about "dirty car" on here and contrary to "peter" from Alabama's claims. None of them were posted by me. I am sure Rip Off report keeps logs of everyone who posts for just such a situation so your contention Peter, that I am trying to get money from THEM does not hold water and can be PROVED so go be passive aggressive on some other post...
Tammy
Antioch,#9REBUTTAL Owner of company
Tue, August 19, 2008
After almost begging this customer to allow me to clear this up I have heard nothing back from them. I was and am willing to offer a free detail service without knowing if this actually happened. If you bought something that was $60.00 and it was broke when you got home or missing parts would you return it or just go to this site and complain about it and lose your money? This customer is notified with each response why not ask for your money back or allow us to redo your service? Maybe because I stated all we have to do is put your license plate number in the system and it pulls up your history and what you have purchased in the past?
Tammy
Antioch,#10REBUTTAL Owner of company
Mon, August 18, 2008
First let me say I am sorry if you had a bad experience at Dirty Car. We take great pride in customer satisfaction, and always go that extra mile for every customer. Unfortunately there are times when my husband and I cannot be at the car washes to ensure this and must rely on employee's. I wish you had left your name and phone number with our cashier so I could have resolved this. If you would like to call and schedule a time that I could personally detail your car. Ask for Tammy if I am not there leave your name and number to call you back to schedule this. Never leave unless 100 % Satisfied Tammy
Peter
Pony,#11Consumer Comment
Sun, August 17, 2008
Nice try, but I don't believe one word of your story, especially seeing as how you just posted another complaint against this establishment regarding your foiled attempt to rip THEM off. Clearly you are out for revenge since you did not get your way earlier. I hope the car wash sues you for libel.
Tammy
Antioch,#12REBUTTAL Owner of company
Sun, August 17, 2008
At Dirty Car car wash we try very hard to make your experience a good one, we strive to make each customer happy. Please bring your car back to our Car Wash and I will myself clean the interior. I am at this location almost daily. A few months ago I took over the detailing myself to make sure they were done correctly, and I have not one time had a complaint. Did you try to speak to a manager? or Owner? Please call and schedule a time for me to fix this issue for you. 366-DIRT, Ask for Tammy. Thank you
Tammy
Antioch,#13REBUTTAL Owner of company
Thu, March 27, 2008
As the Manager of this Car Wash, this is the first time I have heard anything about this. I just happened across it on Google. When a customer has any complaints we are notified and any mistakes are corrected immediatley! I am a little confused because we do not have a $ 60.00 service. If you feel as if you paid for something you did not get please bring your receipt and we will fix this for you. I can pull all the information of what you purchased with either your receipt or tag number. If I find you in our system I can then pull our security camera's to see what type of work was done on your car and fix this issue. As I stated before we do not have a $ 60.00 service. If this was done why would you have not gone in to complain immediatley? We take great pride in the work we do, and strive to make our customers happy. Our motto is Dirty Car Cares, customers are always first. If this is a discruntal employee I hope you remove this immediatley before any action is taken for false claims.