- Report: #910009
Complaint Review: discount city hotels - Internet
-
Author Not Confirmed
Why?
discount city hotels
Internet, United States of America
Phone:
44 20 8680 3001
Web:
www.discountcityhotels.net
Categories:
Business Rating:
(0)
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discount city hotels joanna bienko Advertised hotel rate as "VAT Inclusive" and we were charged 20% VAT upon check-out, Internet
We booked a four night stay at the No. 11 Cadogan Gardens Hotel in London with discountcityhotels.net. The rate clearly stated VAT inclusive. When we received the booking on the email, embedded in the paragraph marked "cancellation policy", it was stated that VAT may be added. So I called DCH and was assured that the VAT was most definitely included in the rate.
Upon check-out, the hotel charged us 20% VAT, totalling over $350. We wrote and called DCH, but have received no satisfaction nor any promise of a compromise solution.
Upon check-out, the hotel charged us 20% VAT, totalling over $350. We wrote and called DCH, but have received no satisfaction nor any promise of a compromise solution.
