John
SLC,#2UPDATE Employee
Sun, April 19, 2009
This posting has zero truth to it. First-An account closed for fraud can not be reopened. It is not possble. Second- Discover Card has had no breach in any database. Third- Notifications are not sent advising Cardmembers the Account will be closed in 190 days. Why would we inform a Cardmember their Account will be closing in just over 6 months..? Fourth- (to the response above) Identity Theft Protection is a service Discover provides and reps are encouraged to activly offer. It was "pushed" so heavily on you because you had a represenative that was offering the service because 1) benefits you by monitoring your credit for any indicators of identity theft, 2) makes the company money, 3) reps are told to. If Discover Card did have a compromise of Account information, notification would be provided to all potentially affected individuals, new Account numbers would be establisehd immediatly (likly before the notifications even hit the mailbox to be sent). While I am sure most people he read this will quickly see it incorrect, I hope the rest will realize this would hit the news pretty quick if it was true. Billion dollar companies with security issues on 50 million Accounts would not stay quit very long, would it?
Laurie
Haslet,#3Consumer Comment
Wed, April 01, 2009
That explains why on the phone with Discover this past Monday afternoon - they were pushing their Identity Theft protection program for $9.95 a month. I was never told about the database compromise at all. But she sure wanted me to sign up for their program.