Tyler
Las Vegas,#2UPDATE Employee
Sun, May 28, 2006
Your report doesn't mention any action you have taken to combat this. First and foremost, contact Customer Service and request to dispute the transaction as you didn't sign up for it. They will be happy to issue you a credit and cancel the service while they request a recording of your agreement to enroll from the telemarketing agency that signed you up, if the agency is unable to produce the proof you will be issued a full credit, if they do have you on tape agreeing to the enrollment or if no recording can be found and you have paid for the service an extensive period of time, say more than 6 months only a prorated credit will be given.