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  • Report:  #435956

Complaint Review: Discover - Salt Lake City, Utah Nationwide

Reported By:
- Metro Detroit, Michigan,
Submitted:
Updated:

Discover
PO Box 30943, Salt Lake City, Utah, 84130 Nationwide, U.S.A.
Phone:
800-347-2683
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My personal advice - don't get a Discover card. You never know what's going to happen and if you fall on hard times - they will RIP YOU OFF and make it look like your fault.

When my husband lost his job in 2001 I had to use my Discover Card to survive. My credit card payments got behind. I would get behind months-accruing hundreds of dollars in interest and late fees then catch back up as best I could making payments as high as $300. I'm sure anyone reading this can relate. Finally, in 2004 I set up auto payments (that I couldn't really afford but wanted to get rid of this albatross). I paid $78/month. It was only a $3000 debt. I did not use the card- and rarely opened the statements as the payments showed up on my bank records. Discover eventually stopped the auto payments and charged off my card. That was not my decision - it was theirs.

In good faith I set up auto payments while $10/hour (bringing home about $250 per week after taxes and health ins.) was our main household income. I have probably paid my original debt many times over - and maybe more in interest and late fees. I cannot honestly make that statement until I receive the amortization schedule I have been requesting from Discover for what will be a year in April.

During the time I was making auto payments, Discover would change my due date and they were charging me late payments. OK, my fault I didn't look at the statement -but I didn't really think I had to since I made these dangerous "auto" arrangements. Anyway, I didn't find out about the late payments until my (12 yr old) car finally took it's last breath and and I had to finance a new (used) car.

They turned my account over to Weltman, Weinberg & Reis. They began garnishing my wages at the rate of 25% in November of 2007. I lost my house (along with $100k of equity) in November of 2008. My husband still unemployed (after 2 other permanent lay-offs from short lived jobs in the interim). I am still accruing hundreds of dollars of interest on a new balance of $4900. After seven requests for amortization, Weltman, Weinberg & Reis finally send me a list of the monies they took from my paycheck. Hello. This is a law firm. Don't they know what an amortization schedule of my Discover card is? Not only do they not send it - they do not even acknowledge receipt of my letters.

Now, I live in an apartment and have a car payment, along with utilities and basic living costs, like food. One payment or another has to suffer for Discover. I have been on disability for 8 weeks only now returning to work. I've been paying disability insurance for 6 years (can no longer afford health ins.) and Met Life won't pay me. (Three more thousand dollars of debt to my son in 8 weeks). That's another story. I am in danger of losing my roof and my car. While Discover will be rolling in their huge portion of my check along with government bail out money- it will take me forever, if ever, to catch back up.

It makes me furious to see these same credit card companies getting my tax money. How dare they bail out these blood-suckers. If the Government gave us middle class the money to pay off only the amount of our credit card debts, it's likely we would be putting billions of dollars that are going to interest and late payments into the economy and house payments, and it would probably be cheaper. I am obviously no economy expert, but considering my personal experience - it's ridiculous logic and from where I am sitting, not only an insult, but the BIGGEST RIP OFF of all.

Oliver

Metro Detroit, Michigan

U.S.A.


10 Updates & Rebuttals

Ashley

Springfield,
Missouri,
U.S.A.
Not suggesting

#2Consumer Comment

Wed, July 01, 2009

I am not suggesting that you should not try to pay your debts. I am suggesting that you show lack of understanding on how the financial sector works. To lose your house over credit card bills is ridiculous. If I had to choose between credit cards or house payment, guess which one gets paid? Bankruptcy is there for people who get in over their heads and cannot get themselves out of debt. Even a restructuring bankruptcy would help. It would allow you get get some breathing space from the creditors, and work out a reasonable payment plan with a judge. I understand you had a stroke of bad luck, that apparantly had been ongoing for 8 years now, but that does not change your agreements. All of the rate hikes, etc, are in the cardholder's agreement. It outlines specifically what will happen to you if you don't make payments. You should really go get financial aid, sit down with a conselor, andhave them go over every inch of your finances. You need to get a better budget, and start finding out ways to get the credit cards off your back. You've already missed most of your chances by letting it go to court, bankruptcy may be your only option left. I'm not trying to belittle you, I"m honestly trying to offer you some useful advice. Unfortunately these are painful truths to hear.


Robert

Irvine,
California,
U.S.A.
I'd have to agree..

#3Consumer Comment

Wed, July 01, 2009

That loosing your house over a credit card bill means you probably were not getting very sound financial advise. When you were sued you of course went to court and defended yourself right? You of course brought up the same objections to the judge right? Since you are now subject to wage garnishment either a)The judge didn't believe your side or b)you just didn't bother to show up. You only hope is if there is a c)You didn't know you were being sued. Then you may have grounds if you can prove you were not properly served to have the judgment vacated. "Evidently, paying 29% interest on interest is ok with you.." - No I think that is outragous. But the fact is that when you use the credit card you agreed to that rate. If you didn't like it you shouldn't have used the card, finding other ways to pay your bills. "PS: Have you graduated from jr. high school yet? Maybe you should read it again, like maybe the part where I set up auto payments to pay my debt...." - Yea I did read it again, I also read the part where you admit you didn't open the bills. Wouldn't it have been smart for someone who at least graduated "jr. high" to make sure that the account was getting credited correctly? I also read the part "Discover eventually stopped the auto payments and charged off my card. That was not my decision - it was theirs." - Okay when they stopped the Auto payments what did you do? If you didn't make the payments as required they will charge off the account. But that is not by choice that is by LAW, where they must charge-off a debt as uncollectable after no more than 6 months of delinquency. But hey, you are the type of person who will believe what they want to believe. And when given advise or another point of view think that everyone else is wrong. But as you say to each their own.


Beetabaga

Shelby Township,
Michigan,
U.S.A.
It's all credit cards

#4Author of original report

Wed, July 01, 2009

I really appreciate all the good advice Missy, and I have to agree. However, Discover Card changed my due date during the auto payment arrangement (Ashley) that I set up and resulted in late payments. The biggest issue is that credit card companies raise interest rates on individuals who are obviously in trouble. Or they offer huge payoffs ($1500 is huge to me). Does nobody see the ridiculousness of that? If I had $1500 to pay off my card, why would I be delinquent on my payments. I agree that planning for the future is the thing to do - well not everybody has money left over to do that. I was making payments to Discover, sometimes very large ones which I mentioned covered a few months of interest and late payments. Once you get so far behind - it becomes the proverbial s****.. Ashley - don't assume that people who cannot pay off their debts, don't want to. It reminds me of all the advice I received on raising children from childless couples. The ludicrous interest hikes came midstream, (after I signed the contract). Until my husband lost his job, there wasn't a problem. I don't quite understand how you imply that I don't want to pay my debts, then suggest I file bankruptcy within the same thought.


Beetabaga

Shelby Township,
Michigan,
U.S.A.
It's all credit cards

#5Author of original report

Wed, July 01, 2009

I really appreciate all the good advice Missy, and I have to agree. However, Discover Card changed my due date during the auto payment arrangement (Ashley) that I set up and resulted in late payments. The biggest issue is that credit card companies raise interest rates on individuals who are obviously in trouble. Or they offer huge payoffs ($1500 is huge to me). Does nobody see the ridiculousness of that? If I had $1500 to pay off my card, why would I be delinquent on my payments. I agree that planning for the future is the thing to do - well not everybody has money left over to do that. I was making payments to Discover, sometimes very large ones which I mentioned covered a few months of interest and late payments. Once you get so far behind - it becomes the proverbial s****.. Ashley - don't assume that people who cannot pay off their debts, don't want to. It reminds me of all the advice I received on raising children from childless couples. The ludicrous interest hikes came midstream, (after I signed the contract). Until my husband lost his job, there wasn't a problem. I don't quite understand how you imply that I don't want to pay my debts, then suggest I file bankruptcy within the same thought.


Beetabaga

Shelby Township,
Michigan,
U.S.A.
It's all credit cards

#6Author of original report

Wed, July 01, 2009

I really appreciate all the good advice Missy, and I have to agree. However, Discover Card changed my due date during the auto payment arrangement (Ashley) that I set up and resulted in late payments. The biggest issue is that credit card companies raise interest rates on individuals who are obviously in trouble. Or they offer huge payoffs ($1500 is huge to me). Does nobody see the ridiculousness of that? If I had $1500 to pay off my card, why would I be delinquent on my payments. I agree that planning for the future is the thing to do - well not everybody has money left over to do that. I was making payments to Discover, sometimes very large ones which I mentioned covered a few months of interest and late payments. Once you get so far behind - it becomes the proverbial s****.. Ashley - don't assume that people who cannot pay off their debts, don't want to. It reminds me of all the advice I received on raising children from childless couples. The ludicrous interest hikes came midstream, (after I signed the contract). Until my husband lost his job, there wasn't a problem. I don't quite understand how you imply that I don't want to pay my debts, then suggest I file bankruptcy within the same thought.


Beetabaga

Shelby Township,
Michigan,
U.S.A.
It's all credit cards

#7Author of original report

Wed, July 01, 2009

I really appreciate all the good advice Missy, and I have to agree. However, Discover Card changed my due date during the auto payment arrangement (Ashley) that I set up and resulted in late payments. The biggest issue is that credit card companies raise interest rates on individuals who are obviously in trouble. Or they offer huge payoffs ($1500 is huge to me). Does nobody see the ridiculousness of that? If I had $1500 to pay off my card, why would I be delinquent on my payments. I agree that planning for the future is the thing to do - well not everybody has money left over to do that. I was making payments to Discover, sometimes very large ones which I mentioned covered a few months of interest and late payments. Once you get so far behind - it becomes the proverbial s****.. Ashley - don't assume that people who cannot pay off their debts, don't want to. It reminds me of all the advice I received on raising children from childless couples. The ludicrous interest hikes came midstream, (after I signed the contract). Until my husband lost his job, there wasn't a problem. I don't quite understand how you imply that I don't want to pay my debts, then suggest I file bankruptcy within the same thought.


Ashley

Springfield,
Missouri,
U.S.A.
Bankruptcy

#8Consumer Comment

Wed, July 01, 2009

If you are that bad off due to credit card debt, you should have declared bankruptcy. To lose your house over a credit card? You shoudl have gone to a financial advisor. You sound as if it would STILL be in your best interest to declare bankruptcy. They aren't ripping you off, but only enforcing a legal contract you signed. They loaned you money, and you dont want to pay it back.


Missy

Erie,
Pennsylvania,
U.S.A.
Not so fast....

#9Consumer Comment

Wed, July 01, 2009

While I understand that everyone is quick to blame the banks for the current economic situation, we all need to take a little inventory here. First of all, no one is suggesting to get a "crystal ball" to predict the future. We are suggesting PLANNING for the future. It is common knowledge to most people to have at least 6 months of income saved up for an unfortunate incident, such as a job loss. Second of all, a credit card can be a wonderful financial tool if used correctly. Unfortunately, the latter of that statement is often ignored. It is up to us as consumers to hold ourselves accountable for our debt, and our spending habits, whether it is willy-nilly shopping or day to day living. Lastly, the "bail-out money" is to be paid back to the American people, with interest. It is NOT a free loan, no matter how the media spins it. I am a tax payer, my concern is more with AIG who took tax payer money and went on vacation with it to a resort in California. I refuse to do business with anything having ties to AIG for there gross allocation of hard-working American taxpayers money. AIG is one I suspect will never repay that money. I work for a bank, I know what is going on in the financial industry, I know who is trustworthy with the hand out, and who is not. Furthermore, the 29% interest rate is the default rate. It happens when you don't make payments for awhile. If I were the lending institution and you had a history of weak, slow, or delinquent payments with me, I would just demand that you pay all the money you owe me up front. No more luxuries of monthly payments. You broke the trust, now its time to pay up. So really 29% isn't so bad.


Beetabaga

Shelby Township,
Michigan,
U.S.A.
Response to Dee

#10Author of original report

Wed, July 01, 2009

Hi Dee, I really appreciate your intelligent input. Are you a bored stay at home wife maybe? (of someone at WW&R maybe?) Or just a financial genius with an extra minute. How long did it take you to think of that snappy very little answer? My crystal ball broke, but whether I could foresee the future job drought or not, I have 5 children to take care of and I don't consider that "racking up" excessive unnecessary debt. (Please don't show true ignorance by addressing my children.)The only one "racking up" excessive (UNVALIDATED) debt is Weltman, Weinberg & Reis. Evidently, paying 29% interest on interest is ok with you. To each his own, but you should get some anger management counseling. After all, what's it to you? PS: Have you graduated from jr. high school yet? Maybe you should read it again, like maybe the part where I set up auto payments to pay my debt....


Dee

Florida,
Florida,
U.S.A.
The Bailout money

#11Consumer Suggestion

Fri, March 20, 2009

has nothing to do with your inability to pay back the debt that you racked up. Whether they get money or not, you still need to pay your bills. You should not have used the credit card as a survival tool when you knew you would not be able to make the payments. The only one being ripped off here is the credit card company (which is why they needed bailout money in the first place--- people not paying their bills DUH)

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