- Report: #173799
Complaint Review: Dish Network - EchoStar - Englewood Colorado
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Dish Network - EchoStar
dishnetwork.com Englewood, Colorado, U.S.A.
Phone:
303-723-1000
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Dish Network - EchoStar ripoff, illegal wiring, damage to home, damage to business productivity, no satelite service but still being billed Englewood Colorado
Signed up for Satelite service through DishNetwork, had a technician to set up service. Specified still needed cable for my modem to conduct my business. Instead of running own lines, used my cable lines, and then snipped them from the cable box!! Totally disconnected my modem, also while in the attic, did not step on support beams, which has caused the drywall to start falling down (my ceiling in the garage) Also, caused damage to wall where he did something to my cable wire. Had to have cable company come out and fix the problem. In order to fix, they had to reconnect cable, which shut off satelite. So I had satelite service for less than 24 hours. On the contract that I signed, I opted out for the 18 month contract, and also added my own stipulations regarding the damage.
When I called the satelite company to disconnect, they told me not until I pay a $240 cancel fee!!!!! So instead of being courteous to all the annoyances I had been through, 4 hours for a crappy install, 2 hours next day to have fixed, $55 install fee already paid, they did nothing. SO now, I am receiving a bill for satelite service that is not even connected. I have damage to my home, and my business was unproductive because of their errors for 24 hours. I am filing a claim in small claims court, as soon as I receive my final estimate to repair the damages.
Hannah
JEFFERSONVILLE, Indiana
U.S.A.
When I called the satelite company to disconnect, they told me not until I pay a $240 cancel fee!!!!! So instead of being courteous to all the annoyances I had been through, 4 hours for a crappy install, 2 hours next day to have fixed, $55 install fee already paid, they did nothing. SO now, I am receiving a bill for satelite service that is not even connected. I have damage to my home, and my business was unproductive because of their errors for 24 hours. I am filing a claim in small claims court, as soon as I receive my final estimate to repair the damages.
Hannah
JEFFERSONVILLE, Indiana
U.S.A.
1 Updates & Rebuttals
Troy
Muncie,Indiana,
U.S.A.
Cable sounds like a more profesional option to have for your video service as well
#2Consumer Suggestion
Sat, February 04, 2006
The satillite installers do this kind of thing all the time , they try to cut into the cable line at the customers home instead of running their own lines because it cuts there install time in half. And they like to do this because they get paid by the job, so as quick as they can get in and out of your home the more money they would make. And the dish company does not care what the installer did at your house because more than likely he does not work directly for dish network , he is proabably a contractor that they use to do there installs. This is why they make thier customers sign a contract, so even if you choose to get rid of their service after it has been installed they are still going to get their money, or they will try to get your money. I would bet that when you canceled your cable TV service they didn't make you pay some outrageious disconnect fee. I hope you can get out of having to pay their disconnect free and get the money back for the damage done to your house. Good luck.
