notanothervictim
United States of America#2Consumer Comment
Sun, August 05, 2012
I too called that number, 1-888-823-4939 and the guy was trying to talk me into wire protection inside and outside. I told him no SEVERAL times and he kept trying to sell this to me for $69.99, a one time fee. I hung up on the guy after several times of saying no.
I then did a google search, the correct number for DISH is 1-888-236-2202. After speaking with the rep, he did a phone search for DISH within the company. The number of 1-888-823-4939 is NOT IN THEIR SYSTEM. It is not even affiliated with DISH Network.
I believe the person I spoke with was going to scam me, ask for my credit card info, etc. Consumers beware!
DanB@Dish Network
Englewood,#3UPDATE Employee
Thu, December 30, 2010
Hello, my name is Dan Busa with Dish Network's customer support. I would like to appologize for any inconvenience this has caused, as well as look into any opprotunities to further resolve this. please e-mail me at: [email protected]
Mike
Colorado Springs,#4Consumer Comment
Wed, December 29, 2010
We too are having very bad service with Dish. Signed a 18 month contract for satellite internet, $80 month for Platinum 1.5mbs service. We have never got over 150k/s and Dish gives us the run around everytime. Sent techs that can't help and even say to ditch Dish. Customer service is terrible, lied about previous calls we had earlier, conflicting info on past service calls. Do not do business with this company. Trying Hughes or Skybeam next.
MikeJH@DISH Network
Englewood,#5UPDATE Employee
Wed, December 22, 2010
Hi there Lindsay! I happened to read your post & I'm extremely sorry to hear about all these issues you have experienced with DISH Network within the last week! I'll introduce myself, my name is Michael Hurst & I work for DISH Network, in our Executive Resolutions Department & I would be more then happy to help you get this resolved. Since this is a public forum you can e-mail me if you'd like with any additional information & then you & I can work together and definitely make sure we get this all fixed for you! :) My email is [email protected]. Take care & Hope to hear from you soon! Michael