- Report: #1331605
Complaint Review: Dish Network - Englewood Colorado
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Author Not Confirmed
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Dish Network
9601 S. Meredian Blvd Englewood, 80112 Colorado, USA
Phone:
877-452-1779
Web:
Dish.com
Categories:
Business Rating:
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Dish Network Worst Customer Service I have ever experienced! Englewood Colorado
I added my daughter to my dish plan about March of 2014, during her pregnancy of her first son, so she could have TV during a very stressful pregnancy. At the time, she lived in Moses Lake, WA. She wanted to go back to school, so we decided to add internet for her to use for on-line college classes. She called to get the internet set up; everything proceeded smoothly, apt was made and she was told equipment would be sent out. The process to get this done included a credit check, using my social security number, charging a ghost charge of $1.00 on my debit card. Day came, no equipment, and when she called, Dish said they had no record of this appointment or even talking to us.
My daughter called Dish again, we set everything up together, again, another credit check; another dummy charge on the card; another appointment; she did get equipment, but no appointment! Again, when Dish was called they had no record of the appointment or of even sending equipment.
My daughter set up a THIRD appointment and just REPEAT of the above....
No internet service, no apt on file; NOTHING!!!!
My daughter then moved to a different house:
Still in Moses Lake. She called to set up an appointment to get dish internet; we went through the same procedure as above!!! Two different times, same scenario!
Today, on 10/4/2016, I have set up yet another appointment and to get equipment sent out to her to get the service set up; again, no record exists of her former call; no technician showed up; no equipment received. I have spoken to Veronica, and another woman, in the office of the president, but she stated all she could do was take my complaint, she could not help me facilitate this so my daughter would get this service!!!
So far, Dish has checked my credit six times in less than one year! Do you realize what that does to your credit score? It is horrible to go through this. This company needs to be held accountable for this disgusting customer service!
The really disgusting part of this, is that all this time, she has had an active Dish TV account...and Dish advertises World Class Customer Service.!!! What a joke.!!!!
2 Updates & Rebuttals
James
guthrie,Oklahoma,
USA
Somewhere out there
#2General Comment
Fri, October 07, 2016
Somewhere out there is a Independent Dish Network Dealer who would loved to done the job. But because the way Dish Network Dealer Contract is setup. Now that you contacted Dish Network directly. Nobody else can take your information and run it.
Your stuck with them having to do the work.
Report Attachments
Reported to BBB
Lakebay,Washington,
USA
Please read... these are scammers....
#3General Comment
Tue, October 04, 2016
You were hit by these guys.... oh my god. Just skimming these complaints, ive already come across 5 pseudonyms and addresses in the proof i compiled. PLEASE read my report!!!!! They constantly have companies ending in "inc" "LLC" and are usually marketing, investment or false product scammers. Largest Ponzie scheme in the world, i think. Please read it!! Visit "primereg.com" it is their latest scam unless they have removed it by now. The plane of the owner has been circling my sky for days, intimidating me while his co-horts literally made me fear death. Please read.... they are also under Sigma and half of these reports... do reverse address lookups on intelius.com, and it will pull up numerous pseudonyms. This guy has perfected the art of internet and people manipulation... oh my god im responding to as many of these as i can....
