BDickinson
Colorado,#2Consumer Comment
Mon, February 28, 2011
I switched from Direct TV to Dish last October. I was told I would get $37.99 for the first year. The last couple of my bills were over $50. I called today and spoke to several people. They say they don't have to honor the intro price and in their agreement it says they have the right to raise your price anytime they want. There website is offering a similar promo deal, 1 year at $24.99 and I wonder how many people realize they will not honor that price for the whole year.
This is false advertising. We have to pay an early termination fee for our service but they don't have to abide by the terms of their advertised and spoken agreements? They say it's not illegal I say this is seriously illegal and they must be stopped.
Chris
Iowa,#3Consumer Comment
Mon, February 28, 2011
Contact your state's attorney general. Tell them you were promised a price and they increase it while still holding you to a contract, that is dirty business. Don't take it lying down. File complaints with the FTC and BBB as well.
These companies need to be sued until it really hurts. These one way contracts need to be stopped.
BeckiB@Dish Network
Englewood,#4UPDATE Employee
Fri, February 25, 2011
Hello!! I am really sorry for any misinformation about the price increase. It was something that took affect on 2/1. The increase was to keep up with our networks raising prices so as not to lose the programming that our customer enjoy. I would be happy to take a look at your account and see what we can do to help you out. Please email me at [email protected].
Becki Barned
DISH Network Customer Service