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  • Report:  #1260271

Complaint Review: Dish TV - Nationwide

Reported By:
ed/ Jane Gepty - Columbus, New Jersey, USA
Submitted:
Updated:

Dish TV
Nationwide, USA
Phone:
1-800-333-3474
Web:
dish.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We signed up for Dish Network in April, 2015 with a promo package for 12 months then 12 months at regular rate. After a few modifications our bill was supposed to be $48/ mo for the first 12 months of a 2 year package. Just received the October bill for $113, so I looked into it.

My wife has this on autopay. Apparantly our billing went from 48 to 105 per month in July, after what they are now calling the "promo period" for the movie channels. In april they said over the phone it was a 12 month  promo rate that would increase during the 2nd year. We dont even watch the movie channels - why would I want to pay for them. Then in October, they notified us the bill would increase $8 for some useless service that was free until that point.

So, the dimwit in customer service changed our billing goin forward but would not give back any retro charges for july - august - september. These charges probably amounted to $175 for channels we dont even watch. Needless to say, this Company and the people that work there are nothing more than a bunch of dirtbags.

To compound the overcharges, their programming sucks, too. Cant watch TV if its raining too hard, snowing, too windy, etc... We should have just went with Comcast but were willing to try something else since Comcast sucks too.



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