- Report: #643970
Complaint Review: Dixie's Window Tinting & Auto Security - Asheville North Carolina
Reported By:
George -
Asheville, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dixie's Window Tinting & Auto Security
1022 Haywood Road Asheville, 28806 North Carolina, United States of America
Phone:
8282546035
Web:
www.dixietint.com
Categories:
Business Rating:
(0)
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Dixie's Window Tinting & Auto Security no work done, denial of refund, failure to contact Asheville, North Carolina
On Aug. 19, 2010 I went to Dixie Auto Security to inquire about having a passive alarm and entry system removed from truck and have a new keyless entry system installed. I was told by the owner Ashley LaQue that the part must be ordered.
I was told it would be about 3 days to get the system, and that I would be called when the part arrived. The total cost was to be $140.00. I was required to leave $50.00 cash deposit.
Because of an inoperative telephone system via Bell South, the business could not accept credit or debit cards.
It is now September 24, 2010. I have not heard a single word from the owners of Dixie Window Tinting and Auto Security. I have made several trips, a distance of 21 miles one way to the shop, and each time the owners were not present. They do have 2 employees working there, but they tell me they are not authorized to make refunds, and do not have access to the cash drawer. I have left several messages on the owners' cell phones, and none of those calls have ever been returned.
I have since taken my truck to another place of business to have the work done, without any problems.
