- Report: #314916
Complaint Review: D&J Auto Parts - Richmond Indiana
-
Author Confirmed
Why?
D&J Auto Parts
1234 South 9th Street Richmond, 47374 Indiana, U.S.A.
Phone:
877-846 1666
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
D&J Auto Parts failed to refund for parts they didnt have Richmond Indiana
I ordered a side mirror for a 1999 Jeep Grand Cherokee ltd that they clamed they had in stock. They told me up to 5 days to receive the order. After almost 11 days I called and they told me that the 3 they had in stock were all faulty. They were going to check with another place to see if they had in stock. They didnt feel the need to call me to say there was a problem with their stock. a cday later I had to call again and chase up the mirror which they now said they didnt have,
I then asked for my credit card to be refunded the $129 they already took. A contact called Kevin said no problem I would get an imeediated refund.
4 days later they still did not refund me and when I called again to speak to a manager a young girl I spoke to started to laugh at me saying there was no supervisor or manager there.
A day later I called Kevin again and he kept telling me the refund had already bneen processed. 3 days later and still no refund.
This company is both employing liars and thieves. They have not refunded my money and yet when I call them they keep telling me it has been done. yet the money has mysteriously disappeared in cyberspace.
Plus they NEVER call you back when you ask them too.
A COMPLETE RIP OFF. I recommend you NEVER buy Auto parts from this company and I have filed a complaint with the BBB
J Davis
Bloomfield
NJ
John
Bloomfield, New Jersey
U.S.A.
I then asked for my credit card to be refunded the $129 they already took. A contact called Kevin said no problem I would get an imeediated refund.
4 days later they still did not refund me and when I called again to speak to a manager a young girl I spoke to started to laugh at me saying there was no supervisor or manager there.
A day later I called Kevin again and he kept telling me the refund had already bneen processed. 3 days later and still no refund.
This company is both employing liars and thieves. They have not refunded my money and yet when I call them they keep telling me it has been done. yet the money has mysteriously disappeared in cyberspace.
Plus they NEVER call you back when you ask them too.
A COMPLETE RIP OFF. I recommend you NEVER buy Auto parts from this company and I have filed a complaint with the BBB
J Davis
Bloomfield
NJ
John
Bloomfield, New Jersey
U.S.A.
2 Updates & Rebuttals
BlueSkyDi
USAThe IL State Attorney General Agrees that D & J SUCKS
#2Consumer Comment
Sat, August 13, 2011
I don't believe you for one minute, "David Johns" but maybe you should think about complying with the COURT ORDER, huh?
http://internet-business-news.blogspot.com/2007/04/internet-business-pays-3600-in-refunds.html
Internet business pays $3,600 in refunds
Wayne Co. resident returns consumers' money after attorney general's investigation
Wayne County Internet seller Kumara Jayasuriya, also known as Jay Smith, has issued 10 consumer refunds totaling $3,649 and is required to comply with Indiana law in all future transactions.
The Wayne Circuit Court approved an agreement that requires the refunds after the attorney general investigated complaints that consumers paid for auto parts and did not receive their items in a timely fashion or received incorrect or defective auto
parts.
Click Here
The court's order names Smith individually and doing business as D & J Auto Parts, 1234 S. 9th St. in Richmond.
"Internet businesses that offer products online are obligated just like any other merchant to deliver products in a timely manner," Attorney General Steve Carter said. "We will aggressively pursue bad Internet sellers.
It's important that consumers can shop with confidence when they are making online purchases."
The number for D & J Auto Parts was disconnected as of Thursday afternoon.
From 2004 to 2006, Smith would respond to consumers who posted messages on part locator Web sites with offers to sell them
the part they needed. Approximately 20 consumers complained to the attorney general that they either did not receive the product in a timely manner or received a defective product.
Some of the consumer complaints were resolved through refunds, chargebacks or shipment of the items prior to the
court's order.
David Johns
Richmond,Indiana,
U.S.A.
He was given a refund
#3REBUTTAL Owner of company
Sat, January 31, 2009
This guy was refunded his money the day before he put this report.
