- Report: #101370
Complaint Review: Dodge - Internet
-
Author Not Confirmed
Why?
Dodge
www.dodge.com Internet, U.S.A.
Phone:
800-992-1997
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dodge Caravan ripoff - piece of junk Nationwide
I purchased a brand new Dodge Caravan in 2001. I drove it for about 6 months before the poblems started.
First thing to go wrong was the cruise control. With only a couple thousand miles on it, the cruise control failed. Still being under warranty, I brought it to the dealer for repair. After 3 days driving a rental car, I was told that they couldn't fix it and that they disconnected it.
Then, there was a recall for a faulty door latch. Not that big of a deal, they fixed it in about an hour.
At 61,000 miles, 1,000 miles over the warranty period, the air conditioner broke. Dodge refused to cover because my warranty had expired. I can't afford the $1200.00 dollars for the repair, so now I have been driving around in a 3 year old car with no A/C for about a year now.
Shortly after the air conditioner broke, about 3 months later, the transmission failed. I had to get a pay advance to cover the $1000.00 it took to fix it.
Now, my 3 year old car is sitting in my driveway, unable to be driven because of a timing belt problem with the engine that I cannot afford to have anyone fix.
It sounds like I have been driving this vehicle like I was Mario Andretti or something, but that is not the case. My wife drives this car to and from work and to the grocery store. 90% of the miles on this car are highway miles and I have the oil changed every 3000 miles.
Jonathan
Hollywood, Florida
U.S.A.
First thing to go wrong was the cruise control. With only a couple thousand miles on it, the cruise control failed. Still being under warranty, I brought it to the dealer for repair. After 3 days driving a rental car, I was told that they couldn't fix it and that they disconnected it.
Then, there was a recall for a faulty door latch. Not that big of a deal, they fixed it in about an hour.
At 61,000 miles, 1,000 miles over the warranty period, the air conditioner broke. Dodge refused to cover because my warranty had expired. I can't afford the $1200.00 dollars for the repair, so now I have been driving around in a 3 year old car with no A/C for about a year now.
Shortly after the air conditioner broke, about 3 months later, the transmission failed. I had to get a pay advance to cover the $1000.00 it took to fix it.
Now, my 3 year old car is sitting in my driveway, unable to be driven because of a timing belt problem with the engine that I cannot afford to have anyone fix.
It sounds like I have been driving this vehicle like I was Mario Andretti or something, but that is not the case. My wife drives this car to and from work and to the grocery store. 90% of the miles on this car are highway miles and I have the oil changed every 3000 miles.
Jonathan
Hollywood, Florida
U.S.A.
1 Updates & Rebuttals
Cory
San Antonio,Texas,
U.S.A.
Amazing
#2Consumer Comment
Fri, July 30, 2004
Sorry to hear about your problems. Had a Toyota truck that I bought new. Two weeks after the 3 yr/36,000 mi warranty expires the battery goes out. How in the world can they judge exactly how long a battery will last. No telling how many starts you will have in 3 years but the battery knew when it was time to die. Timing belts are usually a routine maintanence item and need to be changed at regular intervals. Either time or mileage. Don't know if this is your case. Good luck.
