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  • Report:  #793577

Complaint Review: Doll Market - Greensboro North Carolina

Reported By:
Doll_Gods - Greensboro, North Carolina, United States of America
Submitted:
Updated:

Doll Market
4215 High Point Rd. Greensboro, 45011 North Carolina, United States of America
Phone:
1-800-432-3655 or (336)63
Web:
www.dollmarket.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Calling on all young women & ladies to liberate yourselves from the "Doll Gods". Because in the end is it really worth having a hobby where several doll businesses on the Internet treat us collectors like dirt , like the Doll Market ? Think about it what attracts us to collecting a doll ? Could it be that we see an innocence and sweetness to their face that many humans don't posses? Well, there's nothing worth collecting when a hobby is destroyed by those doll businesses who:

A). Think you'll put up with just about anything to own the doll you've been searching for.

B). You found a great price so when you're treated with the high and mighty attitude of (some) you'll again bite your tongue.

C). Above all put up with the HASSLE your given when you have to ask for an exchange or return. ( For a defective item, damaged item, accessories missing item, wrong item, or display box sent by accident with NO DOLL ).

Oh yes, I have dealt with all of these through the years with the "Doll Market" and many other doll stores too. I have collected dolls for 31 years. Thirty-one long years of dealing with dirt from many doll sellers on the Internet . Have you'all ruined the hobby for me " heck yes".

Recently I was told by the store manger of the Doll Market "Amanda", that she didn't feel they could ever find a certain doll that would satisfy me. Did she even bother to try looking through all those in her inventory "heck no". Yet, the Doll Market ( Amanda) took it upon herself since they sent a doll with two eyes of different size (DEFECTIVE). To have me return it and PUT MY FUNDS, r $90.00, on a store credit. She didn't call but shot off an email at 7:08PM saying can't find a doll to satisfy you but perhaps you can find something else that will. I've issued you a store credit so when you call you can use it. Never even told me the amount of the store credit she gave me. NO doubt they even kept the $10.00 fee they charge for shipping the doll to me in the first place. Yet, there own UPS return label said $7.94 was what they paid to have it shipped back to them. I also have no doubt in my mind they charged me that $7.94 for the return of the doll and deducted some $17.94 from my return total (I couldn't get an answer on the store credit amount)? I tried to ask but the store manager kept saying " Gee whiz it's Only A doll. Settle down it's ONLY A DOLL (in a condescending way, I might add). She and others also refused to let me talk to the store owner Brenda (or let's say they didn't know how to reach her)? I asked to leave my name/number to get a call from the store owner. Two days have past since asking. I also have written a long complaint letter to the "Doll Market" about (some) of their employee's attitudes, lack of refund to my credit card for this defective doll, quality control issue's through the years, etc. No response by phone or email to date.

I have had to cancel credit cards every time a shop has done dirt on me through the years. Mostly due to the fact that they don't check the dolls before they ship. Quality control and Manufacturer control! . Today I have committed doll suicide and I tell you it feels liberating, halleluiah! Now I can save money for my children's college and my retirement. Ladies who love to collect dolls, you have enough dolls. So don't sacrifice your honor anymore in putting up with the "DOLL GODS".


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