- Report: #120495
Complaint Review: Dominion Financial - Champlain New York
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Author Confirmed
Why?
Dominion Financial
P.O. Box 1891 Champlain, 12919 New York, U.S.A.
Phone:
866-785-178
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dominion Financial ripoff Champlain New York
I received a phone call on my cellular phone from this company, the name of the man was Andre Miller, and he told me about this great offer that I would pay only $279.00 and I had a guaranteed Master Card and it would be on it's way. I asked a few questions about it and then we scheduled the payment for November 26th.
I then called on November 19th because I would not have the money in my account due to a family emergency as we just received custody of my 4 year old nephew and I'm a college student. I was told that it would be taken off their computer and I would not be charged.
I check my account on-line everyday just to keep my account balanced and saw that on November 29th, the money was taken out of my account.
I called the company immediately to dispute this and the man was extremely rude to me and told me that there was "no record" of my phone call cancelling the request. I asked if there was a supervisor and was told curtly that there was no one in customer service that could help me and that I'd have to wait for the packet or write their headquaters asking for a refund. I then asked if there was a phone number for the headquarters and was curtly told no and hung up on.
That is when I came on-line to check things out and found all the other reports of similar occurences. I went and filed a report at my bank right away, but it could take 30-60 days for the money to be put back in my account.
Robyn
Springfield, Ohio
U.S.A.
I then called on November 19th because I would not have the money in my account due to a family emergency as we just received custody of my 4 year old nephew and I'm a college student. I was told that it would be taken off their computer and I would not be charged.
I check my account on-line everyday just to keep my account balanced and saw that on November 29th, the money was taken out of my account.
I called the company immediately to dispute this and the man was extremely rude to me and told me that there was "no record" of my phone call cancelling the request. I asked if there was a supervisor and was told curtly that there was no one in customer service that could help me and that I'd have to wait for the packet or write their headquaters asking for a refund. I then asked if there was a phone number for the headquarters and was curtly told no and hung up on.
That is when I came on-line to check things out and found all the other reports of similar occurences. I went and filed a report at my bank right away, but it could take 30-60 days for the money to be put back in my account.
Robyn
Springfield, Ohio
U.S.A.
1 Updates & Rebuttals
Kathy
Blanchester,Ohio,
U.S.A.
Once again
#2Consumer Comment
Wed, December 01, 2004
I can not believe that this company has not been shut down. I noticed that you are from Springfield. I don't know if you get chanel fox 19 up there, but in Blanchester we do and I contacted them, I'm going to call them tonight, they said they were interested in this. Hopefully something will be done, until then please everyone beware of DOMNINION FINANCIAL they are a rip off! Everyone please send to all your email friends who and what they are doing. You could help someone out!
