- Report: #1418396
Complaint Review: Double Front Cafe - Missoula Montana
Reported By:
Steve -
kalispell, Montana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Double Front Cafe
122 w alder Missoula, 59803 Montana, United States
Phone:
4065436264
Web:
N/A
Categories:
Business Rating:
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Double Front Cafe Double Front Chicken, Greasy Spoon Chicken The Food was unedible and they refused us a refund. Missoula Montana
Ok first i tried to report this on YELP and Trip Advisor who led us here in the first place but they would not Post. If you don't know it already they are both being sued for not filing complaints or posting negative reviews. Four of us went to the establishment based on positive reviews. I have also been told that businesses hire people to post positive reviews for them and i believe this is what happened here. We ordered in and although we were told the chicken, which they claim is their specialty, took 25 minutes it was close to an hour.
We had a drink and then another and then some coffee..... By the time we got our food we were starving. The chicken was under cooked and very salty. My husband and i owned two restaurants so we know food. It wasn't done. At this point we are totally pissed! We told our waiter who was very apologetic. He took the food and came back about 15 minutes later. They apparently tried to put the chicken back in the fryer. Folks you cannot do this! Now the chicken is completely grease soaked and tough. I thought my husband was going to flip out. We were starving and order 4 cheese burgers and told the waiter we wanted them immediately.
He took our chicken and we had our burgers in less than 10 minutes. They were horrible. Tiny patty with huge plain bun. Ok here is where we get to the amazing part. They brought us the bill for $84.10 for ALL the food. Next thing i see is my husband standing at the counter waving his fist. Long story short after several tense minutes we paid for our burgers and drinks. The cashier said he would have to get approval from the manager to not charge us for the chicken. My husband said to call the police if they like!! I will never step foot in this place again.
