- Report: #1168073
Complaint Review: Dovenmuehle - lake zurich Illinois
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Dovenmuehle
1 coporate dr lake zurich, 60047 Illinois, USA
Phone:
847-550-7300
Web:
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Dovenmuehle This company is bad lake zurich Illinois
I have been a customer of United Security Financial since 2010 when I returned from Iraq.
They, in turn, have contracted Dovenmuehle to service my loan.
From day 1, these people have been rude, unhelpful, and have made my home ownership experience unnecessarily stressful. To the point that I had to have USF "smack them down" once or twice.
Recently, I have had to file bankruptcy, and working with Dovenmuehle is the absolute worst thing I could experience in this otherwise "smooth" process.
From every step of the way, they have been difficult with the lawyer and me. To the point of telling me their lawyers were trying to circumnavigate the bankruptcy process and foreclose on me, a disabled veteran.
They do not care, they have an archaic payment system (pay a fee on western union to pay my mortgage? This IS 2014, right?), and archaic messaging system (they dont answer their messages online, and prefer you to call them.... highly inconvenient (i am sure by design) for someone who is busy).
This is the type of company that should be shut down, immediately, as they are part of the problem with the financial system in this country. My own experience has made me tell ANYONE dealing with USF or Dovenmuehle to RUN AWAY FAST!
1 Updates & Rebuttals
ANOTHER VICTEM
Warner Springs,California,
USA
Another Victem
#2Consumer Comment
Sun, March 15, 2015
Hello, I am so sorry for your nightmare with Dovenmuehle/MGC. I am in a similar boat as I type. SIX years ago MGC put an unwarrented property insurance on our home of 28 years. We have had private property insurance with the same insurance company, same agent, same conditions, NO LAPSES for the entire 28 years. MGC made me pay an extra $450 a month (in addition to my own property insurance that I had to keep up) even after REPEATED phone calls, faxes from me AND my insurance company for a year! Each time I called during that year it was always, "Oh we're so sorry, we'll get this straightened out right away". I quit sending the extra $450 and just sent my regular payment and they refused it. They threatened foreclosure so we had to get an attorney. Had to file Bankruptcy 13. NOW, at the end of all these six years, they are offering us a modification BUT... GET THIS...they started accruing payments from back in May 2014 and didn't notify us until December and are expecting us to pay $20,000 to get caught up or they will foreclose. My husband and I are disabled and would have been able to pay the monthly payments...no problem. But to have to come up with $20.000, we have listed everything we can on craigslist to try. Not sure how the outcome is going to be, but only a miracle will save us. Everyone that is involved in taking our only life's investment and destroying our lives will pay a heavy price. K-A-R-M-A. Those people will go straight to hell. If there is ever a class action lawsuit against them I'M IN
