- Report: #381627
Complaint Review: DPD Pools And SK Plastics - Niagara Falls New York
-
Author Confirmed
Why?
DPD Pools And SK Plastics
231 71st Street Niagara Falls, 14304 New York, U.S.A.
Phone:
716-404-2804
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DPD Pools And SK Plastics Replaced Defective Liner with a second defective liner, yet refusing to replace and pay for Installation and water expenses Niagara Falls New York
In July'08, I had ordered a 24' X 52" liner replacement for my above ground pool. Almost a month later, the Liner finally arrives, but after installation and 14,000 gallons of water we noted loss of water level over the course of a few days. As it turned out, there was an open seam where the wall material was glued to the floor material.
After many E-Mail arguements about who would be responsible for the Labor and the water costs, DPD refused to pay for anything else but a replacement liner, but only after some photos of the damage were assessed by their Liner Manufacturer, and Partners of deceit; SK Plastics Corp., in Brooklyn NY.
The replacement liner was eventually sent in early October. The Pool season now over, I once again prepare the sand bed after the damage the leak had caused. The new liner was installed, this time, there's about 10" of excess material after the bead of the liner was painstakenly hung around the circumference of the Pool.
Contacting DPD Pools once more, that outright refused to replace the liner, telling me that they had magnanimously replaced the first liner even though their Partner's in crime, SK Plastics, stated that the original liner defect was installation related.
So now, I'm out a liner and faced with an empty pool frame at the onset of Winter. Many Thanks to DPD Pools and their Plastics Partner SK Plastics. NOTE: If anyone has another DPD Liner story.... I'd love to hear it... DPD claims they never had a defective liner before my two!!!
Jars
Putnam Valley, New York
U.S.A.
After many E-Mail arguements about who would be responsible for the Labor and the water costs, DPD refused to pay for anything else but a replacement liner, but only after some photos of the damage were assessed by their Liner Manufacturer, and Partners of deceit; SK Plastics Corp., in Brooklyn NY.
The replacement liner was eventually sent in early October. The Pool season now over, I once again prepare the sand bed after the damage the leak had caused. The new liner was installed, this time, there's about 10" of excess material after the bead of the liner was painstakenly hung around the circumference of the Pool.
Contacting DPD Pools once more, that outright refused to replace the liner, telling me that they had magnanimously replaced the first liner even though their Partner's in crime, SK Plastics, stated that the original liner defect was installation related.
So now, I'm out a liner and faced with an empty pool frame at the onset of Winter. Many Thanks to DPD Pools and their Plastics Partner SK Plastics. NOTE: If anyone has another DPD Liner story.... I'd love to hear it... DPD claims they never had a defective liner before my two!!!
Jars
Putnam Valley, New York
U.S.A.
1 Updates & Rebuttals
Jars
Putnam Valley,New York,
U.S.A.
Follow-up Report
#2Author of original report
Wed, January 13, 2010
Hello All :
My name is Ray, and I'm the Author of this Complaint against DPD Pools and their liner supplier, SK Plastics.
I'd like all to know that despite my efforts to bring DPD to justice, they seem to hide behind jurisdictional roadblocks.. at least from my vantage point.
Since December '08, I had taken DPD's pool liner supplier, SK Plastics to Small Claims Court in Brooklyn, NY. The outcome so far, is that SK Plastics may escape justice simply because DPD Pools accepted and processed the payment.... not their supplier SK Plastics.
I am currently seeking help from a Law Firm specializing in Class-Action Suits, and I am hoping to get some support by all the dissatisfied people who were shafted by DPD Pools. I would like to hear from all of you !!! If you can update your original report, I will be looking out for your comments !!
If Rip-Off Reports can hook us up directly via E-Mail... that would be even better!!
Ray - JARS
