- Report: #151117
Complaint Review: Dr. Anna Wilison - Dallas Texas
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Dr. Anna Wilison
3740 ? N. Josey Lane Dallas, 75240 Texas, U.S.A.
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Dr. Anna Wilison Lost Needles via Root Canal ripoff Dallas Texas
Dr. Anna Wilison had a new office in Carrollton, Tx when my husband went to her for a checkup. Immediately after X-rays, she said he needed to have a cavity filled, and a root canal. When he went in she told us how long the procedure was going to take. After sitting in the waiting room for quite some time, she came out and said that there was a needle that she used un the procedure that she "LOST" in his root, and she couldn't get it out. She apologized, and said that she would not charge us for the root canal! I was shocked that she "LOST" the needle first of all, and acted like money was our biggest concern at that moment.
We immediately upon arriving home scheduled an appointment with Dr. Blanchard to have it removed. He got us in quickly, and removed it with no problem. Dr. Willison sent us a bill, and even turned this over to her attorney, in which I had a long conversation with, and she said that if we'd sign off and promise not to sue, then they'd honor the charges being wived. Well -this was about 8 years ago, and we received a bill for this in the mail, and called to remind her of our deal. She has since joined with other dentists in North Dallas, and as of last July was on Maternity leave, and the practice was unsure whether she was coming back or not. I've since not been able to resolve the issue, and it is now on my credit report! She's siiting on her butt doing nothing, and I am stuck with having paid the second root canal, and another bill for the botched job she gave my husband on our credit! What a rip off!
Holly
Jacksonville, Florida
U.S.A.
We immediately upon arriving home scheduled an appointment with Dr. Blanchard to have it removed. He got us in quickly, and removed it with no problem. Dr. Willison sent us a bill, and even turned this over to her attorney, in which I had a long conversation with, and she said that if we'd sign off and promise not to sue, then they'd honor the charges being wived. Well -this was about 8 years ago, and we received a bill for this in the mail, and called to remind her of our deal. She has since joined with other dentists in North Dallas, and as of last July was on Maternity leave, and the practice was unsure whether she was coming back or not. I've since not been able to resolve the issue, and it is now on my credit report! She's siiting on her butt doing nothing, and I am stuck with having paid the second root canal, and another bill for the botched job she gave my husband on our credit! What a rip off!
Holly
Jacksonville, Florida
U.S.A.
1 Updates & Rebuttals
Nicole
Houston,Texas,
U.S.A.
Standard of Care
#2Consumer Suggestion
Wed, July 27, 2005
While the bill coming in 8 years later is a bit excessive, Dr. Wilison followed the standard of care set forth in every American dental school today. When a root canal is performed on a patient, patients are required to sign a release, acknowledging that there are risks in the procedure, one of which is a file being left in the canal if the canal is twisted, or the file simply gets lodged in there and can't come out. The doctor let the patient know about it, which is the Standard of Care, it's not like she didn't tell the patient. Endodontists (Root Canal Specialists) are specially trained to do root canals, including removal of files. I suspect that Dr. Blanchard was an Endodontist, which means he went to school for an additional 3 years AFTER dental school graduation. I recommend that this patient go directly to an endodontist for any root canals in the future, it might save everyone, including the dentist, a lot of grief.
