- Report: #200866
Complaint Review: DR MOTORWORX - MANASSAS Virginia
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Author Confirmed
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DR MOTORWORX
22890 QUICKSILVER DR MANASSAS, 20166 Virginia, U.S.A.
Phone:
703-369-2143
Web:
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DR MOTORWORX RIPOFF WHILE MY VEHICLE WAS IN FOR WARENTY WORK THE RIMS AND TIRES WERE STOLEN AND I WAS TOLD THE TRUCK WAS NOT READY AND IT TURNS OUT THE THEFT WAS 2 WEEKS PRIOR MANASSAS Virginia
While my truck was in this so called shop for warrenty work that should have taken no longer than 1 week. the rims and tirews were stolen in about the 3rd week they had the truck in about the 5th week "Van" tells me it is ready but theres a problem. he informs me of the theft and tells me he has already called the police (turns out this is false) and while at the manassas shop waiting for police it comes to light (from nieghboring shop the theft was acually 2 weeks prior.
Van put on tire and wheels that look like came from a junk ysrd (i would not trust theese tires on a bicycle) and not only are they someones trash they are not even the proper size for the truck (1995 chevy s-10 should have 15" theese are 14) he claims to have contacted his insurance but i do not bekieve him because he will not give that info to me .
I am not saying he stole them but his outright liying to me about the truck being ready negated any kind of investigation the police could have preformed
Rusty
WOODBRIDGE, Virginia
U.S.A.
Van put on tire and wheels that look like came from a junk ysrd (i would not trust theese tires on a bicycle) and not only are they someones trash they are not even the proper size for the truck (1995 chevy s-10 should have 15" theese are 14) he claims to have contacted his insurance but i do not bekieve him because he will not give that info to me .
I am not saying he stole them but his outright liying to me about the truck being ready negated any kind of investigation the police could have preformed
Rusty
WOODBRIDGE, Virginia
U.S.A.
2 Updates & Rebuttals
dr motorworx
sterling,Virginia,
One Time Incident 2006
#2REBUTTAL Owner of company
Tue, December 03, 2013
We always provide a FIVE STAR service ( Yelp) This is a one time incident in 2006...Ever since we HAVE NOT anymore stolen article ...We hope reader would give us a chance to service your car. After all with over 21 years and over ten thousand engines replaced readers can forgive us ( We have no control over something stolen in our parking lot ). We apologize over the incident and it's 2013 now we hope everyone keep an open minded about this.
dr motorworx
sterling,Virginia,
United States of America
We Care
#3REBUTTAL Owner of company
Mon, May 14, 2012
Customer was advised to file for insurance and police report. We compensated to the customer fairly.
Our record of serving customer since 1992 and over 20,000 engine replacements speaks for ourself.
We have many repeat customers and referals over the years. Talk to our many happy customers to find out why we are ranked the best engine shop over the years. Please don't let one negative comment overshadowed our overwhelming accomplishment.
